Well, you've actually done a good job of troubleshooting and of describing the problem. Kudos to you. I was going to reply with a one word answer of "DNS". Though your troubleshooting abilities seem to indicate you'd be able to take this one word answer and run with it to resolution, I'll risk being overly verbose by adding "suffix search order" to my response. Wouldn't want anyone to think that good question asking wasn't rewarded with mountains of additional information (4x as verbose in this case).
-- Chris Scharff Messaging Services Architect MessageOne [o] 512.652.4500 x244 [m] 512.560.2984 [f] 512.652.4504 > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On > Behalf Of April Fleming > Posted At: Wednesday, November 10, 2004 9:51 AM > Posted To: swynk > Conversation: VPN Users > Subject: VPN Users > > > Exchange 5.5 > > VPN users cannot connect to the exchange server, users on the > network can. > Mail settings on users computer are set to "exch3", which vpn > users cannot ping. They can ping "exch3.prang.com", or the > actual ip address but cannot ping "exch3". > > When I try to go into the mail settings in control panel on > users machine and change the exchange server to either > "exch3.prang.com" or the actual ip address, it automatically > changes it back to "exch3". So they cannot contact the > server. I have added "exch3" to the hosts file on their > computer just to be sure. Still won't work. I obviously > have something set up incorrectly but am at a total loss, any ideas? > > Thank you. > > April > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
