I have no idea whether to be insulted or flattered.  I'll take a look at
"suffix search order" ...thanks...i think

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris
Scharff
Sent: Wednesday, November 10, 2004 11:26 AM
To: Exchange Discussions
Subject: RE: VPN Users


Well, you've actually done a good job of troubleshooting and of describing
the problem. Kudos to you. I was going to reply with a one word answer of
"DNS". Though your troubleshooting abilities seem to indicate you'd be able
to take this one word answer and run with it to resolution, I'll risk being
overly verbose by adding "suffix search order" to my response. Wouldn't want
anyone to think that good question asking wasn't rewarded with mountains of
additional information (4x as verbose in this case). 

-- 
Chris Scharff
Messaging Services Architect
MessageOne
[o] 512.652.4500 x244
[m] 512.560.2984
[f] 512.652.4504
 

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On 
> Behalf Of April Fleming
> Posted At: Wednesday, November 10, 2004 9:51 AM
> Posted To: swynk
> Conversation: VPN Users
> Subject: VPN Users
> 
> 
> Exchange 5.5
> 
> VPN users cannot connect to the exchange server, users on the
> network can.
> Mail settings on users computer are set to "exch3", which vpn 
> users cannot ping.  They can ping "exch3.prang.com", or the 
> actual ip address but cannot ping "exch3".  
> 
> When I try to go into the mail settings in control panel on
> users machine and change the exchange server to either 
> "exch3.prang.com" or the actual ip address, it automatically 
> changes it back to "exch3".  So they cannot contact the 
> server.  I have added "exch3" to the hosts file on their 
> computer just to be sure.  Still won't work.  I obviously 
> have something set up incorrectly but am at a total loss, any ideas?
> 
> Thank you.
> 
> April
> 
> 
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