Hi Guys, thanks for all the replies.The following kb helped me to resolve
the issue :http://support.microsoft.com/kb/286356 . Option 2 for me.
Basically you use ADSI Edit to remove the offending address entries from
the RUS. Removing them in ESM does not do the trick. Then you click updater
in RUS in the ESM after removing the offending entries.
Again thanks.



On Sat, Aug 3, 2013 at 12:04 PM, J- P <[email protected]> wrote:

> If you right click on the user properties, does the email address field
> contain anything?
> I'm a but fuzzy on 03 but I think ADUC  or Exchnange console had it-
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> Jean-Paul Natola
>
>
>
> > Date: Thu, 1 Aug 2013 15:31:31 -0700
>
> > Subject: Re: [Exchange] Email addresses not added to new user
> > From: [email protected]
> > To: [email protected]
>
> >
> > You mean I actually have to look at logs to diagnose a problem?
> >
> > That's starting to look a lot like work...
> >
> > Kurt
> >
> > On Thu, Aug 1, 2013 at 3:17 PM, Michael B. Smith <[email protected]>
> wrote:
> > > Well, now you know what is happening.
> > >
> > >
> > >
> > > Errors are typically searched via Event Id and Event Source. Use
> > > google/bing and eventid.net.
> > >
> > >
> > >
> > > From: [email protected] [mailto:
> [email protected]]
> > > On Behalf Of Thozama Nonxuba
> > > Sent: Thursday, August 1, 2013 11:25 AM
>
> > > To: [email protected]
> > > Subject: Re: [Exchange] Email addresses not added to new user
> > >
> > >
> > >
> > > I getting the following error in application log several times:
> > > Event Type: Error
> > > Event Source: MSExchangeAL
> > > Event Category: Service Control
> > >
> > > Description:
> > > Permanent failure reported by policy group provider for 'CN=Recipient
> > > Policies,CN=1234,CN=Microsoft
> > > Exchange,CN=Services,CN=Configuration,DC=1234,DC=local':'MAD.EXE',
> > > error=8000ffff. Taking provider offline.
> > >
> > >
> > >
> > > On Thu, Aug 1, 2013 at 4:06 PM, T NN <[email protected]> wrote:
> > >
> > > Looking at it now. Will let you know
> > >
> > >
> > > On 01 Aug 2013, at 15:40, "Michael B. Smith" <[email protected]>
> wrote:
> > >
> > > And your event log?
> > >
> > >
> > >
> > > From: [email protected] [mailto:
> [email protected]]
> > > On Behalf Of Thozama Nonxuba
> > > Sent: Thursday, August 1, 2013 9:33 AM
> > > To: [email protected]
> > > Subject: Re: [Exchange] Email addresses not added to new user
> > >
> > >
> > >
> > > I first created the users then added the exchange feautures. Nothing.
> > >
> > > Then I created other users on the Exchange box adding the users at the
> same
> > > time. Still nothing.
> > >
> > >
> > >
> > > Then I researched and read about the RUS. I restarted the Exchange
> box, then
> > > clicked update now and then rebuild on the RUS in ESM. Still nothing.
> > >
> > > I will restart the Exchange box again in 1 hour and see.
> > >
> > >
> > >
> > >
> > >
> > > On Thu, Aug 1, 2013 at 3:05 PM, Michael B. Smith <
> [email protected]>
> > > wrote:
> > >
> > > Embarrassing fact: my brain immediately thought “oh, it’s the RUS”.
> But –
> > > it’s been so long – I couldn’t remember what RUS stood for. I had to
> look it
> > > up. </red faced>
> > >
> > >
> > >
> > > From: [email protected] [mailto:
> [email protected]]
> > > On Behalf Of Adam Farage
> > > Sent: Thursday, August 1, 2013 9:00 AM
> > > To: <[email protected]>
> > > Cc: [email protected]
> > > Subject: Re: [Exchange] Email addresses not added to new user
> > >
> > >
> > >
> > > Beat me to it :)
> > >
> > > Sent from my iPhone
> > >
> > >
> > > On Aug 1, 2013, at 8:53 AM, "Michael B. Smith" <[email protected]>
> > > wrote:
> > >
> > > Something is wrong with your Recipient Update Service. There are
> usually
> > > event log messages that tell you what is going on.
> > >
> > >
> > >
> > > From: [email protected] [mailto:
> [email protected]]
> > > On Behalf Of Thozama Nonxuba
> > > Sent: Thursday, August 1, 2013 5:09 AM
> > > To: [email protected]
> > > Subject: [Exchange] Email addresses not added to new user
> > >
> > >
> > >
> > > Hi
> > >
> > > I have an Exchange 2003 SP2 server and 3 total domain controllers,
> with one
> > > in a remote office. All domain controllers 2008R2 and above.
> > >
> > > Yesterday, I created 3 new users but they have no email addresses. I
> have
> > > sent emails to the new acccounts but they bounce.
> > >
> > > What could be wrong?
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > Thanks.
> > >
> > >
> > >
> > >
> >
> >
>

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