Well, now you know what is happening. Errors are typically searched via Event Id and Event Source. Use google/bing and eventid.net.
From: [email protected] [mailto:[email protected]] On Behalf Of Thozama Nonxuba Sent: Thursday, August 1, 2013 11:25 AM To: [email protected] Subject: Re: [Exchange] Email addresses not added to new user I getting the following error in application log several times: Event Type: Error Event Source: MSExchangeAL Event Category: Service Control Description: Permanent failure reported by policy group provider for 'CN=Recipient Policies,CN=1234,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=1234,DC=local':'MAD.EXE', error=8000ffff. Taking provider offline. On Thu, Aug 1, 2013 at 4:06 PM, T NN <[email protected]<mailto:[email protected]>> wrote: Looking at it now. Will let you know On 01 Aug 2013, at 15:40, "Michael B. Smith" <[email protected]<mailto:[email protected]>> wrote: And your event log? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Thozama Nonxuba Sent: Thursday, August 1, 2013 9:33 AM To: [email protected]<mailto:[email protected]> Subject: Re: [Exchange] Email addresses not added to new user I first created the users then added the exchange feautures. Nothing. Then I created other users on the Exchange box adding the users at the same time. Still nothing. Then I researched and read about the RUS. I restarted the Exchange box, then clicked update now and then rebuild on the RUS in ESM. Still nothing. I will restart the Exchange box again in 1 hour and see. On Thu, Aug 1, 2013 at 3:05 PM, Michael B. Smith <[email protected]<mailto:[email protected]>> wrote: Embarrassing fact: my brain immediately thought "oh, it's the RUS". But - it's been so long - I couldn't remember what RUS stood for. I had to look it up. </red faced> From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Adam Farage Sent: Thursday, August 1, 2013 9:00 AM To: <[email protected]<mailto:[email protected]>> Cc: [email protected]<mailto:[email protected]> Subject: Re: [Exchange] Email addresses not added to new user Beat me to it :) Sent from my iPhone On Aug 1, 2013, at 8:53 AM, "Michael B. Smith" <[email protected]<mailto:[email protected]>> wrote: Something is wrong with your Recipient Update Service. There are usually event log messages that tell you what is going on. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Thozama Nonxuba Sent: Thursday, August 1, 2013 5:09 AM To: [email protected]<mailto:[email protected]> Subject: [Exchange] Email addresses not added to new user Hi I have an Exchange 2003 SP2 server and 3 total domain controllers, with one in a remote office. All domain controllers 2008R2 and above. Yesterday, I created 3 new users but they have no email addresses. I have sent emails to the new acccounts but they bounce. What could be wrong? Thanks.
