Exchange 2013 cu3 (not SP1), I have one user reporting this issue with a file 
that is *.xlsb.  I have not heard of this, so connected remotely to verify the 
issue and take screenshots:
[cid:[email protected]]
[cid:[email protected]]

If I use an admin account to open her mailbox via OWA from another machine, I 
do not have this problem with the attachment.  I also had the original sender 
forward the same message (with attachment) to my test account and don't have 
problems there either.

Doing some reading, I verified that her OWA mailbox policy is set to our 
"Default" (the only one defined, so same as my test account).  I also can see 
that *.xlsb is allowed via these PS commands:
Get-OwaMailboxPolicy Default | select -ExpandProperty BlockedFileTypes         
(is not listed)
            And
Get-OwaMailboxPolicy Default | select -ExpandProperty AllowedFileTypes         
(is listed)

Office 2010 appears to be correctly installed and otherwise working on the 
Windows 7 SP1 workstation.

I checked both the OWA policy and individual server virtual directory "file 
access" settings via EAC and boxes are correctly checked to allow Direct File 
access from both public and private devices.

I'm trying to get the person to test on another machine under her account and 
get access to that machine to log on my test account, but is there anything 
else I can be looking at?  Could *.xlsb be blocked on her account individually 
somewhere (and where to look for that)?

Thanks,
Bonnie


Reply via email to