The people on social media are more worried about the visibility of the
issue, given its publicity...

Regards,

 *ASB*



On Fri, Feb 2, 2018 at 11:01 AM, Steve Ens <stevey...@gmail.com> wrote:

> I find it interesting that when you email a company about an issue it can
> take forever to get a response (never mind a phone message), but when you
> tweet something, you most often get instant response time.
>
> On Fri, Feb 2, 2018 at 9:55 AM Michael B. Smith <mich...@smithcons.com>
> wrote:
>
>> Twitter shame them. @Earthlink and @weCareEarthlink
>>
>>
>>
>> And yes, I’m completely serious.
>>
>>
>>
>> *From:* listsad...@lists.myitforum.com [mailto:listsadmin@lists.
>> myitforum.com] *On Behalf Of *Mayo, Bill
>> *Sent:* Friday, February 2, 2018 10:16 AM
>> *To:* exchange@lists.myitforum.com
>> *Subject:* [Exchange] Earthlink Contact?
>>
>>
>>
>> We are having emails sent to Earthlink being intermittently rejected with
>> the reason “550 ERROR: No or mismatched reverse DNS (PTR) entries”. We have
>> done quite a bit of troubleshooting on this, and the problem does not
>> appear to be on our end. I actually have logs that show 2 consecutive
>> messages where the first one is accepted and the second one rejected. I
>> also see “421 Load too high” messages in the log from Earthlink when these
>> happen.
>>
>>
>> I am trying to figure out how to contact Earthlink to get some
>> assistance, but am striking out with how to contact them. The have a
>> special page if you are getting a “blocked by EarthLink” response, but that
>> doesn’t apply here. There contact page has chat support that requires you
>> to provide an Earthlink account. Does anybody know how to get in touch with
>> someone at Earthlink that could actually help with this problem?
>>
>>
>>
>> Bill Mayo
>>
>

Reply via email to