Nathan, So how did they solve the problem?!
Allison On Mon, 12 Nov 2001, you wrote: > I've seen this happen on some of the other lists I'm on. Thank heaven for > procmail and mutt. :) > > It seems only the HTML replies from Outlook 2xxx users on Exchange 2k that > have this happening. Perhaps the IMC isn't converting something? I don't > have a 2k box to track it down on. But it doesn't appear to be the Linux > boxes running Major-Domo CGI or Lyris that are the cause, just a common > link. > > Nathan > > > -----Original Message----- > > From: Chris Scharff [mailto:[EMAIL PROTECTED]] > > Sent: Monday, November 12, 2001 9:06 AM > > To: Exchange Discussions > > Subject: RE: Emails sent twice: once plain text, once HTML > > > > > > The contents of the message body are included twice by > > default in Outlook > > (and most other mail clients) once as HTML and once as plain > > text... But the > > messages aren't sent twice. In order to know what is really > > going on, I > > think you'll need to turn up logging and watch what is being sent from > > Exchange. > > > > Chris > > -- > > Chris Scharff > > Senior Sales Engineer > > MessageOne > > If you can't measure, you can't manage! > > > > > > > -----Original Message----- > > > From: Allison Wittstock [mailto:[EMAIL PROTECTED]] > > > Sent: Monday, November 12, 2001 7:49 AM > > > To: Exchange Discussions > > > Subject: RE: Emails sent twice: once plain text, once HTML > > > > > > > > > Hi Tom, > > > > > > I will answer the questions in-line. > > > > > > On Sat, 10 Nov 2001, you wrote: > > > > I'm not really sure what your architecture is here. Are > > you saying > > > > that you have two separate email systems; one for > > internet mail and > > > > one for intranet mail? My first question, if this is the > > > case, is why? > > > > > > Yes, one server is located in the office for internal mail > > > (it is also the SMTP Server - we only send emails thru this > > > server). The other server is located externally at a hosting > > > company. We only check our external mail from this server, > > > and do not use it for sending our mail. Why? Well the best > > > reason is cost. We have to pay for external traffic (traffic > > > that flows from the office to the outside). So when we email > > > each other internally we don't have to pay for the traffic. > > > > > > > > > > If the above is correct, you have probably made a change on > > > your Linux > > > > system that is causing it to have an issue with the fact that E2K > > > > sends each message as both plain text and HTML. If that > > is the case > > > > you can either find out what you changed and remove the > > > change or get > > > > your Linux people to fix it. The next option is to change > > > the default > > > > Internet Mail Format to just plaintext. > > > > > > > > > Nothing has changed on the linux system. I am "the Linux people". > > > > > > > > > > By default E2K sends all internet mail as both plaint text > > > and HTML. > > > > Some non-Exchange systems have trouble with this. For > > those domains > > > > that have an issue you can set up domain exceptions under Global > > > > Settings/Internet Message Format in ESM. Choose to send > > > plain text OR > > > > HTML rather than both. > > > > > > > > > So its a "feature" that internet mail is sent twice? OR am I > > > misunderstanding? > > > But right now, my setting is "Message test as unformatted > > > Text". The "both" is unchecked. > > > > > > > > > > If your problem is just with a few external domains, you > > > might want to > > > > try an exception for one of the effected domains to see if > > > the result > > > > is better. > > > > > > It seems to be coming only from about half the users, to > > > anywhere they send emails. > > > > > > > > > > Tom. > > > > > > > > -----Original Message----- > > > > From: Allison Wittstock [mailto:[EMAIL PROTECTED]] > > > > Sent: Thursday, November 08, 2001 12:04 PM > > > > To: Exchange Discussions > > > > Subject: Emails sent twice: once plain text, once HTML > > > > > > > > Hi, > > > > > > > > A recent problem has appeared in which emails sent by the > > Exchange > > > > users are being received twice. The plain text message > > > header shows > > > > it being sent from > > > > the user machine, to the internal linux mail server to the > > > recipient. > > > > The HTML > > > > mail has the same sent-time, but the receiving time is > > > minutes later. > > > > The > > > > header for these mails show it going to the Exchange server to the > > > > recipient. > > > > > > > > Is there a way to stop this without removing the "Internet Mail" > > > > account from the Services list? The users need to check both the > > > > internal mail > > > > (Exchange) > > > > and the external (Internet Mail). > > > > > > > > The clients are using Outlook 2000 and the server is 2000 also. > > > > > > > > Note: Although the Exchange server has been in place for > > > some months, > > > > this problem has recently appeared. > > > > > > > > Thanks, > > > > A.W. > > > > > > > > _________________________________________________________________ > > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > _________________________________________________________________ > > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
