Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved:
NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) "Exchange system error." Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus & brick backups. I found one KB article Q264731 (<http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731>)bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
