The archives and FAQs cover that more extensively than Mr. David could ever
hope to in a single post.

Chris
-- 
Chris Scharff
Senior Sales Engineer
MessageOne
If you can't measure, you can't manage! 


> -----Original Message-----
> From: Devin Heese [mailto:[EMAIL PROTECTED]] 
> Sent: Wednesday, December 12, 2001 9:22 AM
> To: Exchange Discussions
> Subject: RE: AVAPI virus-scan preventing Brick-level backups
> 
> 
> Don't give us half the story, tell us what would be better 
> than BLB's and ArcServe...
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Andy David
> Sent: Wednesday, December 12, 2001 9:22 AM
> To: Exchange Discussions
> Subject: RE: AVAPI virus-scan preventing Brick-level backups
> 
> 1. Dont do BLBs.
> 2. Dump Arcserve.
> 3. Pat yourself on the back afterwards.
> 
> Andy
> 
> 
> -----Original Message-----
> From: Ludwig, Mark [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, December 12, 2001 10:15 AM
> To: Exchange Discussions
> Subject: AVAPI virus-scan preventing Brick-level backups
> 
> 
> Hi all,
> 
> I am having a problem that includes several  apps and I hope 
> someone has seen a similar issue. The list of products involved:
> 
> NT Server 4.0 Cluster Server
> SP 6a
> Exchange Server 5.5 
> SP 4
> ArcServeIT 6.61 SP 2a
> Trend ScanMail for Exchange 3.52
> 
> Problem: Since switching ScanMail to run in AVAPI mode from 
> MAPI mode we are unable to perform Brick-Level backups on our 
> Exchange Server. (Regular backups are fine) In the ArcServe 
> Log I see error E8601 Failed to connect agent (AGENT = 
> dbaxchg2, EC = 402). When I go to Arcserve and try and 
> manually do a brick backup as soon as I tickle the icon for 
> the brick an error pops up: EC = EXCH Exchange Agent - - 
> (402) "Exchange system error." Now I've called ArcServe and 
> I've done research and found that 402 normally means the 
> mailbox you are trying to restore is either not there or 
> hidden. I have verified that that's not the case, and their 
> support doesn't seem to know of a problem with AVAPI virus & 
> brick backups. I found one KB article Q264731 
> (<http://support.microsoft.com/directory/article.asp?ID=KB;EN-
> US;Q264731
> >)bu
> t my Registry already had the suggested settings.
> I'm hoping someone has been able to resolve a similar issue 
> because management is talking about going back to MAPI mode 
> in order to continue bricklevel backups which I am trying to 
> fight against.
> 
> Thanks,
> 
> Mark
> 
> 
> 
> 
> 
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