1. Dont do BLBs. 2. Dump Arcserve. 3. Pat yourself on the back afterwards.
Andy -----Original Message----- From: Ludwig, Mark [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:15 AM To: Exchange Discussions Subject: AVAPI virus-scan preventing Brick-level backups Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved: NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) "Exchange system error." Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus & brick backups. I found one KB article Q264731 (<http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731>)bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ------------------------------------------------------------------------------ The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this email in error, please immediately notify Veronis, Suhler & Associates, Inc. by telephone, fax, or email and delete the message. Thank you. ============================================================================== _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
