You're new here arent ya?

Exchange Nirvana:

1. Check FAQ and Archives for reams of info.
2. Full Online Exch aware backups.
3. Have a recovery server at the ready.
4. Suitable DIR for your situation.
5. NTBACKUP. (The price is right)
6. Beers with Missy. 




Andy


-----Original Message-----
From: Devin Heese [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, December 12, 2001 10:22 AM
To: Exchange Discussions
Subject: RE: AVAPI virus-scan preventing Brick-level backups


Don't give us half the story, tell us what would be better than BLB's
and ArcServe...

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Andy David
Sent: Wednesday, December 12, 2001 9:22 AM
To: Exchange Discussions
Subject: RE: AVAPI virus-scan preventing Brick-level backups

1. Dont do BLBs.
2. Dump Arcserve.
3. Pat yourself on the back afterwards.

Andy


-----Original Message-----
From: Ludwig, Mark [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, December 12, 2001 10:15 AM
To: Exchange Discussions
Subject: AVAPI virus-scan preventing Brick-level backups


Hi all,

I am having a problem that includes several  apps and I hope someone has
seen a similar issue. The list of products involved:

NT Server 4.0 Cluster Server
SP 6a
Exchange Server 5.5 
SP 4
ArcServeIT 6.61 SP 2a
Trend ScanMail for Exchange 3.52

Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we
are
unable to perform Brick-Level backups on our Exchange Server. (Regular
backups are fine) In the ArcServe Log I see error E8601 Failed to
connect
agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and
manually do a brick backup as soon as I tickle the icon for the brick an
error pops up: EC = EXCH Exchange Agent - - (402) "Exchange system
error."
Now I've called ArcServe and I've done research and found that 402
normally
means the mailbox you are trying to restore is either not there or
hidden. I
have verified that that's not the case, and their support doesn't seem
to
know of a problem with AVAPI virus & brick backups. I found one KB
article
Q264731
(<http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731
>)bu
t my Registry already had the suggested settings.
I'm hoping someone has been able to resolve a similar issue because
management is talking about going back to MAPI mode in order to continue
bricklevel backups which I am trying to fight against.

Thanks,

Mark





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