Not an answer but Symantec have commented that this can happen using NAV for Exchange (in their usual extremely humours way):
Use the following link to see what they say and what their solution is !! http://service2.symantec.com/SUPPORT/ent-security.nsf/361fc4a260e563b1882568 180069e1c0/e3f32b3b1f254f4488256a220026aa10?OpenDocument&prev=http://search. symantec.com/custom/us/techsupp/enterprise/kb/query.html?*col=kb%20us*st=1*n h=10*pcode=*qp=url:/ent-security.nsf/361fc4a260e563b1882568180069e1c0,url:us -sarc,url:us-ts,url:us-lu,url:us-cs*qt=vapi/mapi*miniver=nav-ms-exchange2*so ne=nav-ms-exchange2_tasks.html*stg=*prod=Norton%20AntiVirus*ver=2.x%20for%20 Microsoft%20Exchange*base=http://www.symantec.com/techsupp/enterprise/produc ts/nav/nav-ms-exchange2/*next=&sone=nav-ms-exchange2_tasks.html&stg=&prod=No rton%20AntiVirus&ver=2.x%20for%20Microsoft%20Exchange&base=http://www.symant ec.com/techsupp/enterprise/products/nav/nav-ms-exchange2/&next=&src=ent&pcod e=&dtype=corp Yes this is a real link (and yes they are using a Domino Server, This explains why all of the stuff they write about Exchange is so humorous). Mike PS, If the link does work, look for: How to change from VAPI/MAPI combo mode to MAPI and then back to VAPI/MAPI In their knowledge base. > -----Original Message----- > From: Ludwig, Mark [SMTP:[EMAIL PROTECTED]] > Sent: 12 December 2001 15:15 > To: Exchange Discussions > Subject: AVAPI virus-scan preventing Brick-level backups > > Hi all, > > I am having a problem that includes several apps and I hope someone has > seen a similar issue. The list of products involved: > > NT Server 4.0 Cluster Server > SP 6a > Exchange Server 5.5 > SP 4 > ArcServeIT 6.61 SP 2a > Trend ScanMail for Exchange 3.52 > > Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we > are > unable to perform Brick-Level backups on our Exchange Server. (Regular > backups are fine) In the ArcServe Log I see error E8601 Failed to connect > agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and > manually do a brick backup as soon as I tickle the icon for the brick an > error pops up: EC = EXCH Exchange Agent - - (402) "Exchange system error." > Now I've called ArcServe and I've done research and found that 402 > normally > means the mailbox you are trying to restore is either not there or hidden. > I > have verified that that's not the case, and their support doesn't seem to > know of a problem with AVAPI virus & brick backups. I found one KB article > Q264731 > (<http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731>) > bu > t my Registry already had the suggested settings. > I'm hoping someone has been able to resolve a similar issue because > management is talking about going back to MAPI mode in order to continue > bricklevel backups which I am trying to fight against. > > Thanks, > > Mark > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
