After reading most of the documentation around VAPI/MAPI and NAV for
Exchange (their documentation is some of the funniest stuff I have ever
read) I am not amazed at the link or the fact that they use a Domino server.

Mike

> -----Original Message-----
> From: Tom Meunier [SMTP:[EMAIL PROTECTED]]
> Sent: 12 December 2001 15:51
> To:   Exchange Discussions
> Subject:      RE: AVAPI virus-scan preventing Brick-level backups
> 
> How did you get your browser to do that?  Some sick ultra-verboxe mode?
> Here's the URL in a somewhat more concise form:
> 
> http://service2.symantec.com/SUPPORT/ent-security.nsf/pfdocs/20010108134
> 41448
> 
> -----Original Message-----
> From: Veitch, Michael [mailto:[EMAIL PROTECTED]] 
> Posted At: Wednesday, December 12, 2001 9:46 AM
> Posted To: MSExchange Mailing List
> Conversation: AVAPI virus-scan preventing Brick-level backups
> Subject: RE: AVAPI virus-scan preventing Brick-level backups
> 
> 
> Not an answer but Symantec have commented that this can happen using NAV
> for Exchange (in their usual extremely humours way):
> 
> Use the following link to see what they say and what their solution is
> !!
> 
> http://service2.symantec.com/SUPPORT/ent-security.nsf/361fc4a260e563b188
> 2568
> 180069e1c0/e3f32b3b1f254f4488256a220026aa10?OpenDocument&prev=http://sea
> rch.
> symantec.com/custom/us/techsupp/enterprise/kb/query.html?*col=kb%20us*st
> =1*n
> h=10*pcode=*qp=url:/ent-security.nsf/361fc4a260e563b1882568180069e1c0,ur
> l:us
> -sarc,url:us-ts,url:us-lu,url:us-cs*qt=vapi/mapi*miniver=nav-ms-exchange
> 2*so
> ne=nav-ms-exchange2_tasks.html*stg=*prod=Norton%20AntiVirus*ver=2.x%20fo
> r%20
> Microsoft%20Exchange*base=http://www.symantec.com/techsupp/enterprise/pr
> oduc
> ts/nav/nav-ms-exchange2/*next=&sone=nav-ms-exchange2_tasks.html&stg=&pro
> d=No
> rton%20AntiVirus&ver=2.x%20for%20Microsoft%20Exchange&base=http://www.sy
> mant
> ec.com/techsupp/enterprise/products/nav/nav-ms-exchange2/&next=&src=ent&
> pcod
> e=&dtype=corp
> 
> Yes this is a real link (and yes they are using a Domino Server, This
> explains why all of the stuff they write about Exchange is so humorous).
> 
> Mike
> 
> PS, If the link does work, look for: How to change from VAPI/MAPI combo
> mode to MAPI and then back to VAPI/MAPI In their knowledge base.
> 
> 
> > -----Original Message-----
> > From:       Ludwig, Mark [SMTP:[EMAIL PROTECTED]]
> > Sent:       12 December 2001 15:15
> > To: Exchange Discussions
> > Subject:    AVAPI virus-scan preventing Brick-level backups
> > 
> > Hi all,
> > 
> > I am having a problem that includes several  apps and I hope someone 
> > has seen a similar issue. The list of products involved:
> > 
> > NT Server 4.0 Cluster Server
> > SP 6a
> > Exchange Server 5.5
> > SP 4
> > ArcServeIT 6.61 SP 2a
> > Trend ScanMail for Exchange 3.52
> > 
> > Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode 
> > we are unable to perform Brick-Level backups on our Exchange Server. 
> > (Regular backups are fine) In the ArcServe Log I see error E8601 
> > Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to 
> > Arcserve and try and manually do a brick backup as soon as I tickle 
> > the icon for the brick an error pops up: EC = EXCH Exchange Agent - - 
> > (402) "Exchange system error." Now I've called ArcServe and I've done 
> > research and found that 402 normally
> > means the mailbox you are trying to restore is either not there or
> hidden.
> > I
> > have verified that that's not the case, and their support doesn't seem
> to
> > know of a problem with AVAPI virus & brick backups. I found one KB
> article
> > Q264731
> >
> (<http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731
> >)
> > bu
> > t my Registry already had the suggested settings.
> > I'm hoping someone has been able to resolve a similar issue because
> > management is talking about going back to MAPI mode in order to
> continue
> > bricklevel backups which I am trying to fight against.
> > 
> > Thanks,
> > 
> > Mark
> > 
> 
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