Ok why's the virtual total set so low? Do you have more disk space? Why
not set it at a gig or so?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Warren Cundy
Sent: Monday, May 06, 2002 9:58 AM
To: Exchange Discussions
Subject: IS Crashing, HELP


Hi All,

I'm hoping you can help me.  This is what happens:

We're running Exch 5.5 Sp4 on NT4 Sp6.

I re-boot the server (or restart Exchange services).  The server begins
to chew up memory gradually (pretty normal for Exchange).  It goes
beyond the physical ram on the machine (256) but doesn't hit the virtual
total (512), usually ends up somewhere in between  (much higher than
normal for daily use in our system).  It goes on like this for about 90
minutes.

Then the STORE.EXE process goes to 50% CPU utilization (much higher than
normal for daily use around here).  Outlook clients stop responding,
much panic ensues.

Now I can stop/start the Exchange services and the problem clears up (at
least temporarily).  However it takes a long time for the IS to shut
down.. watching task manager, it gradually gives up all of the memory it
has used and then restarts.  It seems very slow (takes 5-6 mins to give
up ~200mb of ram).  

Currently it seems to be running  ok, store.exe is taking up a lot of
ram, but looking at the "mem delta" counter, its both using it and
giving it back (normal Exchange behavior).  This is after 3 restarts
following the scenario above, which also happened earlier last week.

So, my questions are:

- can anyone help me find out what is going on?
- what kinds of tools or methods are people using to diagnose this
stuff?

I'm at about the stage of re-applying Sp6 for NT, Sp4 for Exchange, or
both, just to see if that will help.

Thanks for any help.

-Warren

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