Trend Scanmail 3.6, scan engine 6.15. I stopped it for a while to help troubleshoot. It didn't help at the time.
-Warren > -----Original Message----- > From: Martin Blackstone [mailto:[EMAIL PROTECTED]] > Sent: Monday, May 06, 2002 12:09 PM > To: Exchange Discussions > Subject: RE: IS Crashing, HELP > > > What AV software? > > -----Original Message----- > From: Warren Cundy [mailto:[EMAIL PROTECTED]] > Sent: Monday, May 06, 2002 11:34 AM > To: Exchange Discussions > Subject: RE: IS Crashing, HELP > > > 1) about 3.2 gigs > 2) 35, all heavy users > 3) nothing, honest. :) It did this a few times last week, > then was fine for > about 6 days, now the same problem. > > This particular machine is overdue for a Win2k upgrade as > well, but this > problem seems to be Exchange related (and not OS) from what I > can tell. > > -Warren > > > > I would also like to know the following: > > > > 1) How big is your IS? > > 2) How many users are we talking about? > > 3) What has changed on your server (I assume it wasn't doing > > this before > > today)? > > > > Cheers. > > > > Nate Couch > > EDS Messaging > > > > > ---------- > > > From: Orr, Dale > > > Reply To: Exchange Discussions > > > Sent: Monday, May 6, 2002 12:12 > > > To: Exchange Discussions > > > Subject: RE: IS Crashing, HELP > > > > > > Agreed. That would be the first thing I'd try, then run perfopt. > > > > > > Dale L. Orr > > > Network Administrator > > > DoD Polygraph Institute > > > > > > > > > -----Original Message----- > > > From: William Lefkovics [mailto:[EMAIL PROTECTED]] > > > Sent: Monday, May 06, 2002 1:06 PM > > > To: Exchange Discussions > > > Subject: RE: IS Crashing, HELP > > > > > > > > > I think I would re-apply sp4 first. Anything in the app > > event log by > > > any chance? > > > > > > William > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED]] On Behalf Of > > Warren Cundy > > > Sent: Monday, May 06, 2002 9:58 AM > > > To: Exchange Discussions > > > Subject: IS Crashing, HELP > > > > > > > > > Hi All, > > > > > > I'm hoping you can help me. This is what happens: > > > > > > We're running Exch 5.5 Sp4 on NT4 Sp6. > > > > > > I re-boot the server (or restart Exchange services). The > > server begins > > > to chew up memory gradually (pretty normal for Exchange). > It goes > > > beyond the physical ram on the machine (256) but doesn't > > hit the virtual > > > total (512), usually ends up somewhere in between (much > higher than > > > normal for daily use in our system). It goes on like this > > for about 90 > > > minutes. > > > > > > Then the STORE.EXE process goes to 50% CPU utilization > > (much higher than > > > normal for daily use around here). Outlook clients stop > responding, > > > much panic ensues. > > > > > > Now I can stop/start the Exchange services and the problem > > clears up (at > > > least temporarily). However it takes a long time for the > IS to shut > > > down.. watching task manager, it gradually gives up all of > > the memory it > > > has used and then restarts. It seems very slow (takes 5-6 > > mins to give > > > up ~200mb of ram). > > > > > > Currently it seems to be running ok, store.exe is taking > > up a lot of > > > ram, but looking at the "mem delta" counter, its both > using it and > > > giving it back (normal Exchange behavior). This is after > 3 restarts > > > following the scenario above, which also happened earlier > last week. > > > > > > So, my questions are: > > > > > > - can anyone help me find out what is going on? > > > - what kinds of tools or methods are people using to > diagnose this > > > stuff? > > > > > > I'm at about the stage of re-applying Sp6 for NT, Sp4 for > > Exchange, or > > > both, just to see if that will help. > > > > > > Thanks for any help. > > > > > > -Warren > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
