Try using the ip instead of the Hostname in outlook.

-----Original Message-----
From: Wendy Reetz [mailto:[EMAIL PROTECTED]] 
Posted At: Wednesday, August 28, 2002 10:06 AM
Posted To: List - Exchange Server List
Conversation: server access
Subject: server access


newbie question...
we have a user that wants to install outlook 2000 on their home machine
&
access our exchange server using his road runner connection instead of
the
dial-up into the network.  It fails, can't find the server.  He can
telnet
to port 25, however.  So, it appears you have to be connected to the LAN
to
be able to find the server through outlook.  OWA works fine.
is this normal?  necessary operation of exchange server? network
configuration? his machine?
All I have access to is my exchange server, so, I just need some
direction
on where the problem might be, if it even is a problem...my exchange
server,
the network, or the guy's computer.

Thanks.


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