Is this an Exchange 2000 or Exchange 5.5 server. The issue is probably one
of the port mapping that occurs between an Outlook client and an Exchange
server being blocked by your firewall.

Here is the info for Exchange 5.5 on how to resolve this:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q155831&;
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q194952

Here is the info for Exchange 2000:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q270836&;

Remember that whatever ports that you set your services to, you will then
need to open those ports on your firewall.

And just because you do this, not anyone and their brother can connect to
your Exchange server regardless of whether or not you have a VPN because
they are still going to need to logon and validate their account on the
network.

Let me know if this info is helpful or if you have any other questions.

> newbie question...
> we have a user that wants to install outlook 2000 on their home machine &
> access our exchange server using his road runner connection instead of the
> dial-up into the network.  It fails, can't find the server.  He can telnet
> to port 25, however.  So, it appears you have to be connected to the LAN to
> be able to find the server through outlook.  OWA works fine.
> is this normal?  necessary operation of exchange server? network
> configuration? his machine?
> All I have access to is my exchange server, so, I just need some direction
> on where the problem might be, if it even is a problem...my exchange server,
> the network, or the guy's computer.
> 
> Thanks.

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