You need to do learn how to do research. Here's a hint: you are having trouble with MIME messages sent in RTF with ATTACHMENTS.
Bottom line is no different than what you have already been told: don't send RTF except in special circumstances. ----- Original Message ----- From: "RBHATIA" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Monday, October 21, 2002 9:23 AM Subject: RE: Outlook rich text format > Could you send me the URL for the article you are referring. > > -----Original Message----- > From: Daniel Chenault [mailto:danielc@;dc-resources.net] > Sent: Friday, October 18, 2002 2:43 PM > To: Exchange Discussions > Subject: Re: Outlook rich text format > > > Yes. I wrote the article to which you are referring. In a nutshell, RTF > views an "attachment" as an inline object, just as it does any formatting > (such as font, color, etc). When this is converted for sending via SMTP the > entire RTF part of the message, defining all the inline modifications, is > bundled up into a separate blob (that's really what it's called) and sent > via MS-TNEF MIME encoding. If the recipient's mail client is unable to > understand RTF (very few do) then the RTF blob remains a blob. > > As others have said, disable sending RTF to the internet. It buys your users > practically nothing and can cause further headaches. If necessary sending > RTF can be enabled on a per-domain basis (for example: it is required to be > able to successfully send calendar appointments). > > As for why the one address won't allow you to change it's setting: dunno. > I'd recreate the record myself. > > ----- Original Message ----- > From: "RBHATIA" <[EMAIL PROTECTED]> > To: "Exchange Discussions" <[EMAIL PROTECTED]> > Sent: Friday, October 18, 2002 1:14 PM > Subject: RE: Outlook rich text format > > > > It has been set to USER. Am I correct in assuming that it is due to the > Rich > > Text formatting that the user receives the attachment as a .dat file ? > > The settings on the IMS properties were not set to ALWAYS. Yet I see it > > greyed out with the message "Gateway support is required". Also, as I > > mentioned, this is the case for this one email address and not for others > in > > the user's Personal Address book. > > > > > > -----Original Message----- > > From: Andy David [mailto:davida@;vss.com] > > Sent: Friday, October 18, 2002 1:34 PM > > To: Exchange Discussions > > Subject: RE: Outlook rich text format > > > > > > IIRC, the default is "User" which may be the best choice of all. > > > > > > -----Original Message----- > > From: Durkee, Peter [mailto:DurkeeP@;LanePowell.com] > > Sent: Friday, October 18, 2002 1:30 PM > > To: Exchange Discussions > > Subject: RE: Outlook rich text format > > > > > > You can fix this at the server (5.5) in IMS Properites -> Internet Mail -> > > Advanced Options, by setting Send Microsoft Exchange Rich Text Formatting > to > > Never. If changing this for all mail is too extreme, you can make this > > setting for just the one domain that's having the problem. > > > > Also, if that setting is currently Always, that may account for the > Address > > Book setting being grayed out. > > > > -Peter > > > > > > -----Original Message----- > > From: RBHATIA [mailto:RBHATIA@;AIIM.ORG] > > Sent: Friday, October 18, 2002 9:13 > > To: Exchange Discussions > > Subject: RE: Outlook rich text format > > > > > > Word is already disabled as the email editor. > > > > -----Original Message----- > > From: Roger Seielstad [mailto:roger.seielstad@;inovis.com] > > Sent: Friday, October 18, 2002 12:14 PM > > To: Exchange Discussions > > Subject: RE: Outlook rich text format > > > > > > Disable using Word as the email editor. > > > > ------------------------------------------------------ > > Roger D. Seielstad - MCSE > > Sr. Systems Administrator > > Inovis - Formerly Harbinger and Extricity > > Atlanta, GA > > > > > > > -----Original Message----- > > > From: RBHATIA [mailto:RBHATIA@;AIIM.ORG] > > > Sent: Friday, October 18, 2002 11:45 AM > > > To: Exchange Discussions > > > Subject: Outlook rich text format > > > > > > > > > I have a problem with one external person who is having a > > > problem receiving > > > attachments from one of my internal users. The attachment is > > > sent as a Word > > > document but received as a file named Attxxx.dat. > > > When I looked up the problem on Microsoft's site, I found > > > that the problem > > > is related to sending emails with attachments in RTF. > > > I tried to view the settings for sending messages for this > > > person's email > > > entry in the Personal Address book. The option "Always send to this > > > recipient in Microsoft Exchange Rich Text format" was checked > > > but I couldn't > > > uncheck it as it was greyed out and there was a message that > > > said "Gateway > > > support is required" under the checkbox. > > > Any ideas ? I couldn't find anything on this message. > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > Exchange List admin: [EMAIL PROTECTED] > > > > ______________________________________________ > > This message is private or privileged. 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