Word is already disabled as the email editor. 

-----Original Message-----
From: Roger Seielstad [mailto:roger.seielstad@;inovis.com]
Sent: Friday, October 18, 2002 12:14 PM
To: Exchange Discussions
Subject: RE: Outlook rich text format


Disable using Word as the email editor.

------------------------------------------------------
Roger D. Seielstad - MCSE
Sr. Systems Administrator
Inovis - Formerly Harbinger and Extricity
Atlanta, GA


> -----Original Message-----
> From: RBHATIA [mailto:RBHATIA@;AIIM.ORG] 
> Sent: Friday, October 18, 2002 11:45 AM
> To: Exchange Discussions
> Subject: Outlook rich text format
> 
> 
> I have a problem with one external person who is having a 
> problem receiving
> attachments from one of my internal users. The attachment is 
> sent as a Word
> document but received as a file named Attxxx.dat. 
> When I looked up the problem on Microsoft's site, I found 
> that the problem
> is related to sending emails with attachments in RTF.
> I tried to view the settings for sending messages for this 
> person's email
> entry in the Personal Address book. The option "Always send to this
> recipient in Microsoft Exchange Rich Text format" was checked 
> but I couldn't
> uncheck it as it was greyed out and there was a message that 
> said "Gateway
> support is required" under the checkbox.
> Any ideas ? I couldn't find anything on this message.
> 
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