Yes. I wrote the article to which you are referring. In a nutshell, RTF views an "attachment" as an inline object, just as it does any formatting (such as font, color, etc). When this is converted for sending via SMTP the entire RTF part of the message, defining all the inline modifications, is bundled up into a separate blob (that's really what it's called) and sent via MS-TNEF MIME encoding. If the recipient's mail client is unable to understand RTF (very few do) then the RTF blob remains a blob.
As others have said, disable sending RTF to the internet. It buys your users practically nothing and can cause further headaches. If necessary sending RTF can be enabled on a per-domain basis (for example: it is required to be able to successfully send calendar appointments). As for why the one address won't allow you to change it's setting: dunno. I'd recreate the record myself. ----- Original Message ----- From: "RBHATIA" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Friday, October 18, 2002 1:14 PM Subject: RE: Outlook rich text format > It has been set to USER. Am I correct in assuming that it is due to the Rich > Text formatting that the user receives the attachment as a .dat file ? > The settings on the IMS properties were not set to ALWAYS. Yet I see it > greyed out with the message "Gateway support is required". Also, as I > mentioned, this is the case for this one email address and not for others in > the user's Personal Address book. > > > -----Original Message----- > From: Andy David [mailto:davida@;vss.com] > Sent: Friday, October 18, 2002 1:34 PM > To: Exchange Discussions > Subject: RE: Outlook rich text format > > > IIRC, the default is "User" which may be the best choice of all. > > > -----Original Message----- > From: Durkee, Peter [mailto:DurkeeP@;LanePowell.com] > Sent: Friday, October 18, 2002 1:30 PM > To: Exchange Discussions > Subject: RE: Outlook rich text format > > > You can fix this at the server (5.5) in IMS Properites -> Internet Mail -> > Advanced Options, by setting Send Microsoft Exchange Rich Text Formatting to > Never. If changing this for all mail is too extreme, you can make this > setting for just the one domain that's having the problem. > > Also, if that setting is currently Always, that may account for the Address > Book setting being grayed out. > > -Peter > > > -----Original Message----- > From: RBHATIA [mailto:RBHATIA@;AIIM.ORG] > Sent: Friday, October 18, 2002 9:13 > To: Exchange Discussions > Subject: RE: Outlook rich text format > > > Word is already disabled as the email editor. > > -----Original Message----- > From: Roger Seielstad [mailto:roger.seielstad@;inovis.com] > Sent: Friday, October 18, 2002 12:14 PM > To: Exchange Discussions > Subject: RE: Outlook rich text format > > > Disable using Word as the email editor. > > ------------------------------------------------------ > Roger D. Seielstad - MCSE > Sr. Systems Administrator > Inovis - Formerly Harbinger and Extricity > Atlanta, GA > > > > -----Original Message----- > > From: RBHATIA [mailto:RBHATIA@;AIIM.ORG] > > Sent: Friday, October 18, 2002 11:45 AM > > To: Exchange Discussions > > Subject: Outlook rich text format > > > > > > I have a problem with one external person who is having a > > problem receiving > > attachments from one of my internal users. The attachment is > > sent as a Word > > document but received as a file named Attxxx.dat. > > When I looked up the problem on Microsoft's site, I found > > that the problem > > is related to sending emails with attachments in RTF. > > I tried to view the settings for sending messages for this > > person's email > > entry in the Personal Address book. The option "Always send to this > > recipient in Microsoft Exchange Rich Text format" was checked > > but I couldn't > > uncheck it as it was greyed out and there was a message that > > said "Gateway > > support is required" under the checkbox. > > Any ideas ? I couldn't find anything on this message. > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > Exchange List admin: [EMAIL PROTECTED] > > ______________________________________________ > This message is private or privileged. If you are not the > person for whom this message is intended, please delete it > and notify me immediately, and please do not copy or send > this message to anyone else. > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > Exchange List admin: [EMAIL PROTECTED] > > -------------------------------------------------------------------------- -- > -- > The information contained in this email message is privileged and > confidential information intended only for the use of the individual or > entity to whom it is addressed. If the reader of this message is not the > intended recipient, you are hereby notified that any dissemination, > distribution or copy of this message is strictly prohibited. If you have > received this email in error, please immediately notify Veronis Suhler > Stevenson by telephone (212)935-4990, fax (212)381-8168, or email > ([EMAIL PROTECTED]) and delete the message. Thank you. > > ============================================================================ > == > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:leave-exchange@;ls.swynk.com Exchange List admin: [EMAIL PROTECTED]
