You can recover DIFFERENT deleted items in different folders. Select the inbox and try that.
-Kevin > -----Original Message----- > From: John Orban [mailto: > Posted At: Sunday, January 12, 2003 2:04 PM > Posted To: Exchange > Conversation: Missing emails > Subject: RE: Missing emails > > > Yeah, we checked the "recover deleted items". He has used > that in the past to get back unintentionally deleted emails. > I'm concerned that he might have inadvertently deleted it > while in Mail2Web which I'm not sure would allow its recovery via RDI. > > Thanks, > > John > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]] On Behalf Of > Edgington, Jeff > Sent: Sunday, January 12, 2003 4:21 AM > To: Exchange Discussions > Subject: RE: Missing emails > > Just to be clear.... you used 'recover deleted items' on the > Inbox right? If he hit his mailbox with a POP client.. it > will have done a 'delete in place'. > > jeff e. > > > > -----Original Message----- > From: John Orban [mailto:[EMAIL PROTECTED]] > Sent: Sunday, January 12, 2003 12:24 AM > To: Exchange Discussions > Subject: Missing emails > > > I have a user who tells me that he has lost some important > emails. He says they were in his inbox just after Christmas > and are not there now. He has Outlook 2002 on his desktop and > we are running Exchange 5.5 - SP4. > > 1.) We looked at "Recover Deleted Items" (I keep deleted items for > 30 days.) Nothing there - so it is obvious he didn't delete them. > 2.) We did a search of all his mail folders and could turn up only > an email that he forwarded to another individual within the > school. The original was not found in the same search. > 3.) We searched his computer for archive files (and found two). We > examined the archives but the files were not there. > 4.) We searched his computer for all .pst files but other than the > archive files there were none. > 5.) I asked him about his home computer possibly pulling the email > messages down from the Exchange server without keeping a copy > on the server, but he had recently bought a new computer and > had not had a chance to set up the email client. > 6.) He does use Mail2Web to get email when he's out of the office, > but M2W doesn't appear to download mail from a server, it > just looks at it. However, if you delete it in M2W it will > delete it from the server. > 7.) We looked at all the quarantine folders (we use iHateSpam), but > there was nothing there. > 8.) I sent him the help file that Outlook has concerning filtering > messages. I though maybe, by accident, he turned on a filter > that filtered out these messages somehow - although his > mailbox is pretty full. > > He SWEARS he didn't delete it and due to the nature of the > email I'm pretty sure that he didn't. > > When I posted this to an NT/W2K group I did get a response > from someone who said they had a similar problem when using > Outlook rules to filter spam. Evidently existing emails would > just disappear. > > The only other thing I can think of is that I do a weekly > mailbox scan of the Exchange Server running McAfee > GroupShield 5.0. Prior to this I had GroupShield delete any > questionable email (now, I quarantine it for exactly this > situation). Obviously the email had not been deleted before. > Perhaps when a new DAT file was downloaded it could then have > figured this email was virus infected and deleted it?? > > I do have backup tapes of the Exchange database but to try > and find them would require building a new Exchange server, > restoring the database, etc. > > Anyone have any ideas where else these files could be? > > Thanks, > > John Orban > System Administrator > The Country School > > --- > [This E-mail scanned for viruses by friend.ly.net.] > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > --- > [This E-mail scanned for viruses by friend.ly.net.] > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
