It doesn't matter whether the host is up and not accepting SMTP connections
or completely down.  The sending mail server will try the next highest MX
record.  The only time a sending mail server will give up is if NONE of the
MXs are available and the retry period is up, OR if it receives an actual
SMTP error code from the receiving server.

So, either Casey's SMTP server is not configured to try all possible MX
records (a violation of RFC2821 I believe), OR mail.kpafilmes.com isn't
configured to accept mail for the kpafilms.com domain.

At least, that's what I think... ;)

Steven
---
Steven Dickenson <[EMAIL PROTECTED]>
Network Administrator
The Key School, Annapolis Maryland 

-----Original Message-----
From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED] 
Sent: Thursday, July 17, 2003 12:17 PM
To: Exchange Discussions
Subject: RE: misconfigured sender


Let's go back to the MX record:

kpafilms.com    MX preference = 10, mail exchanger = mail.kpafilms.com
(This server is fine)

kpafilms.com    MX preference = 5, mail exchanger = mi.kpafilms.com
(server is not down...it is just refusing connections on port 25, so it's
not going to roll over to the next server).

This is why nothing addressed to @kpafilms.com is going thru but e-mail
addressed to @mail.kpafilms.com is.

Internal name vs. external name isn't going to matter.  That's all internal
to their DNS stuff.

-----Original Message-----
From: Friese, Casey [mailto:[EMAIL PROTECTED] 
Sent: Thursday, July 17, 2003 6:52 AM
To: Exchange Discussions
Subject: RE: misconfigured sender


more info I gleaned from their IT guy:

Mi.kpafilms.com is the MX record for the server with an internal dns name of
KPAMIS01.kpafilms.com Mail.kpafilms.com is the MX record for the server with
an internal dns name of EXCBD01.kpafilms.com

Because the MX recs and the actual machine names don't match, is that
possibly stopping my messages from getting to them?  When I look at the
headers of messages they send me, the internal dns name of their sending
server is being sent as: Received: from exbdc01.kpafilms.com
([12.155.200.200]).  The 12.155.200.200 IP is actually the IP of
mail.kpafilms.com, to the internet, exbdc01.kpafilms.com doesn't exist. I'm
pulling at things here, I know this probably shouldn't have a bearing on
whether or not I can send mail to them because I can send to them from any
other account.

Also, if mi.kpafilms.com is down, shouldn't mail.kpafilms.com take over it's
load?  I'm puzzled that since I can send mail from outlook to
[EMAIL PROTECTED], why when I send to [EMAIL PROTECTED], is the
mail not sent to the second MX record since the first one is down?

-----Original Message-----
From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, July 16, 2003 5:25 PM
To: Exchange Discussions
Subject: RE: misconfigured sender


Well, let me take a stab at this...

Because of this:
kpafilms.com    MX preference = 10, mail exchanger = mail.kpafilms.com
kpafilms.com    MX preference = 5, mail exchanger = mi.kpafilms.com

Due to your MX record, all mail addressed to kpafilms.com is going to
MI.kpafilms.com, which is not allowing connections on port 25.  However,
when you send directly to mail.kpafilms.com, it allows the connection.
-----Original Message-----
From: Friese, Casey [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, July 16, 2003 12:51 PM
To: Exchange Discussions
Subject: RE: misconfigured sender


OK, why would I be able to send to the mx record of the domain and not the
domain itself?

Example:

Sending to [EMAIL PROTECTED] sits in my queue and wont deliver

But

If I send to [EMAIL PROTECTED] it get's delivered fine

Mail.kpafilms.com is the MX record

-----Original Message-----
From: Dickenson, Steven [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, July 15, 2003 3:12 PM
To: Exchange Discussions
Subject: RE: misconfigured sender


Can we get the full headers for that NDR?

Steven
---
Steven Dickenson <[EMAIL PROTECTED]>
Network Administrator
The Key School, Annapolis Maryland 

-----Original Message-----
From: Friese, Casey [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, July 15, 2003 3:07 PM
To: Exchange Discussions
Subject: RE: misconfigured sender


Sorry Roger if I butchered the NDR...here's exactly what it says (very
unimformative)
I guess it would be more approiate to call it a Dilvery delayed report, we
never receive and actual NDR and the recipient never receives the message.

This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

       [EMAIL PROTECTED]

-----Original Message-----
From: Roger Seielstad [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, July 15, 2003 12:34 PM
To: Exchange Discussions
Subject: RE: misconfigured sender


Seeing as Casey has butchered the NDR's its nearly impossible to tell what's
actually happening.

However, its not *completely* impossible. penncolor.com *is* delivering the
mail, and the reject is coming from their end:

> Received: from exbdc01.kpafilms.com 
> mail.kpafilms.com[12.155.200.200](misconfigured sender))

Their Exchange (I presume) server (exbdc01.kpafilms.com) is rejecting the
mail from their mail relay (mail.kpafilms.com), as is clearly spelled out by
this slice of NDR.

And, in this case, the fix is the same for Ex 5.5 and for E2k - beat the
foreign postmaster about the head and shoulders with a 2x4 until they fix
their mail issues.

Roger
--------------------------------------------------------------
Roger D. Seielstad - MTS MCSE MS-MVP
Sr. Systems Administrator
Inovis Inc.


> -----Original Message-----
> From: Dickenson, Steven [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, July 15, 2003 11:52 AM
> To: Exchange Discussions
> Subject: RE: misconfigured sender
> 
> 
> For some reason, it would appear that your mail server is delaying the

> message, instead of trying the next highest MX record.  Having two MX 
> records, with the first being unavailable, is common practice (at 
> least in the *nix world), where the higher-level MX is an SMTP 
> gateway.
> 
> Unfortunately, I can't tell you how to fix this, I'm still on Ex5.5.
> 
> Steven
> ---
> Steven Dickenson <[EMAIL PROTECTED]>
> Network Administrator
> The Key School, Annapolis Maryland
> 
> -----Original Message-----
> From: Friese, Casey [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, July 15, 2003 11:48 AM
> To: Exchange Discussions
> Subject: misconfigured sender
> 
> 
> Greetings,
> 
> =-=-=-=-=-=-=-=-
> Server is E2K
> =-=-=-=-=-=-=-=-
> 
> My company is having problems sending mail to another company (simply
> put)
> 
> NDRs received state the following:
> 
> "Deliver to the following recipient has been delayed."
> 
> The NDR is received days after being sent.
> 
> I've verified that I can send to the other company from an account 
> outside of our domain (hotmail for example)
> 
> The message header received from the other company when sending mail
> to us looks as follows:
> 
> [SNIP]
> Received: from exbdc01.kpafilms.com 
> mail.kpafilms.com[12.155.200.200](misconfigured sender)) [SNIP] 
> www.dnsreport.com shows that the domain has 2 MX records and the 
> primary is unreachable.
> 
>  
> 
> [SNIP]
> 10  mail.kpafilms.com.
> 5  mi.kpafilms.com.
> 
> ERROR: I could not connect to one or more of your mailservers:
> mi.kpafilms.com: Timed out [Last data sent: QUIT ]
> [SNIP]
> 
> Question:
> 
> Is there anything I can do on my end to allow this mail to go through?

> I suspect that something has changed on the other company's end 
> because until the 25th of June, we had no problems sending to them.
> 
> Thanks,
> 
> Casey
> 
>  
> 
>  
> 
>  
> 
>  
> 
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