Outlook 2010 and Ex 2010 on premise and BESExpress 5
Jean-Paul Natola From: [email protected] To: [email protected] Subject: [Exchange] Troubled outlook user Date: Mon, 27 Jul 2015 19:13:41 -0400 Hi all, I have one user that is cursed by outlook, over a long period of time she had had the following symptoms on Outlook (NOT OWA); Outlook search stops working (on both laptop and PC) Outlook Crashes on 2 laptops and one PC Outlook stops updating Outlook Freezes Steps I have taken; Move mailbox Rebuild outlook profile Rebuild windows profile Turn off cached mode Format PC Format laptop 2x Finally she gets a new surface (the laptops were kind of old and crappy), she's happy & humming along; and within the first 24 hours I get the call, outlook crashed on the new surface right in the middle of a long email. Her mailbox is only about 4 GB (though with A LOT of folders) And the ONE THING that has not failed in all this time is "drum roll please" You guessed it, her BLACKBERRY I don't want to delete her mailbox as she is pretty high on the chain, but dont know where else to turn. Any thoughts/comments and/or feedback would be greatly appreciated. J
