On Aug 21, 6:24 pm, Colin Jones <[EMAIL PROTECTED]> wrote: > The business case problem is not so much everything being 'open > source' as such, but more around the support available to us for an > enterprise class replacement. If we are to spend £200k on a project > to completely redevelop the site (approx 10,000 pages), and move it > into a new CMS system, the project board are going to want some > assurances around the CMS we select. One of the things they will want > to know, is 'if we run into technical difficulties, how easy will it > be to fix them?'. i.e. are there people we can call on - commercially > in an emergency - who would be able to sort out any problems that may > arise. They probably like the comfort factor of getting someone on- > site should the need arise, and support based in Australia is quite a > plane journey! How would remote support work? There would probably > be other questions such as scalability etc.
We (Daemon) offer support to a variety of organisations around the world. On site support, even for companies in Sydney is extremely rare. Most server implementations are in a restricted facility where the only requirement for physical access is for hardware installation or possibly operating system installation. Everything else is remote. For support clients, Daemon maintain a complete working installation locally. This gives us the ability to quickly respond to potential issues in the code base, without risk to the production infrastructure. We're use to working with large implementations remotely -- its what we do day to day. > On that note... are there any big 'showcase' farcry sites listed > anywhere? We're involved in many large FarCry implementations. The following are all in excess of 10,000 content items. Mayo Clinic http://www.mayoclinic.com/ One of the largest public health sites in the world. (>2Mil page impressions per day) BlueScope Steel http://www.bluescopesteel.com.au/ BlueScope have a large sub-site installation. eg. the following sites are all slices of the same content database: http://www.colorbond.com/ http://www.colorbondcolours.com http://www.sureline.com.au/ and many others Taxation Institute of Australia http://www.taxinstitute.com.au/ >40,000 document library, client extranet and event management system. SelecTV http://www.selectv.com/ Great example of a more application centric solution. TV Guide manages thousands of content items daily, and the whole is closely integrated with Websphere J2EE subscription system. All of these clients have existing support arrangements with Daemon. Best regards, geoff http://www.daemon.com.au/ PS. We're working on a showcase section of the new site where anyone can post details of their FarCry applications. Stay tuned :) --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "farcry-dev" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/farcry-dev?hl=en -~----------~----~----~----~------~----~------~--~---
