Hi Brian,

First -- THANK YOU for confirming that you are aware of the text block/staff name/expressions being overwritten. Hopefully this is something that will be fixed soon.

Next -- I do not have automatic update layout or automatic music spacing or anything else "automatic" checked. However, I can confirm that Finale will *always* ask me to save changes to a document that has been sitting open in the background while I work on another document, even when no actual changes have been made and nothing shows up in the undo/redo lists.

This has been the case for some time. Before, it was just an annoyance -- all it meant was an extra prompt to save "changes" even when there were no changes to be saved. However, in combination with the text block etc. ID number bug, it becomes a real problem, as it becomes very easy to unwittingly save a file that has been afflicted with this bug.

- Darcy

-----

[EMAIL PROTECTED]
Brooklyn NY

On 08 Jun 2004, at 03:09 PM, MacSupport wrote:

Hello,

If you have automatic update layout or automatic music spacing checked while opening the document, you have already made a change to the document, and therefore Finale asks if you wish to save changes. I do know there are bugs written up about the staff names, text blocks, etc being overwritten. This has to do with the same ID number taking over two or more text blocks, or even expressions since Expressions are now somewhat text blocks in 2004 because they are multi-font.

I hope this helps!

Brian
Customer Support Representative
MakeMusic!, Inc.


Please include all previous correspondence relating to this issue in your reply.
Did we answer your question? Click here to comment on the quality of our Technical Support:
<http://www.finalemusic.com/support/tech-comments.asp?tech=brian>




Introducing Finale 2004. See the new features and purchase for Macintosh (OS 9 and OS X) and Windows at http://www.finalemusic.com/





-----Original Message-----
From: Darcy James Argue [mailto:[EMAIL PROTECTED]
Sent: Thursday, June 03, 2004 4:25 PM
To: MacSupport
Cc: [EMAIL PROTECTED]
Subject: Re: [Finale] That darned file-overwrite bug FinMac 2003


Hi Brian,

Hmm. Well I have not had any other users report this.

Christopher Smith has reported this as well -- in fact, my original email quoted his bug report.

It is hard to try and test this without any reproduceable steps, and I
am not able to reproduce it randomly when I have several files open
(for a limited time, obviously I do not spend my whole day just
sitting in front of Finale). Are there any more specific steps you can
give a clue to the behavior?

I'm afraid not. The problem will the file name getting overwritten when multiple files are open is (thankfully) more rare than the problem where text blocks, staff names, expressions, etc., get overwritten (surely you can reproduce *that*) -- but it does exist and I suspect the two problems might be somehow related.

Again, I wish I could be more helpful.  This bug is rare, but
devastating.  All I can suggest is that you address the greater problem
of unwanted changes bleeding into to currently open documents besides
the one you're working on.  You might also look at how Finale tracks
changes to files -- often, Finale will prompt you to "save changes"
when no changes have been made (i.e., there's nothing in the Undo/Redo
lists).

Regards,

- Darcy

-----Original Message-----
From: Darcy James Argue [mailto:[EMAIL PROTECTED]
Sent: Thursday, May 27, 2004 3:52 PM
To: MacSupport
Cc: [EMAIL PROTECTED]
Subject: Re: [Finale] That darned file-overwrite bug FinMac 2003


Hi Brian,

I wish I could.  All I can tell you is that whenever you have multiple
documents open simultaneously, there is a risk that one file will
inherit the name of another currently open file -- without the name in
the menubar changing to reflect this!  But when you save the file, it
will save with the new name, overwriting the other file, which will be
lost forever.

That's bad.

- Darcy

-----

[EMAIL PROTECTED]
Brooklyn NY

On 27 May 2004, at 04:46 PM, MacSupport wrote:

Hello,

Could you please provide some specific steps or a list of possible
steps that might cause me to reproduce this issue?

I hope this helps!

Brian
Customer Support Representative
MakeMusic!, Inc.


Please include all previous correspondence relating to this issue in your reply. Did we answer your question? Click here to comment on the quality of our Technical Support: <http://www.finalemusic.com/support/tech-comments.asp?tech=brian>



Introducing Finale 2004. See the new features and purchase for
Macintosh (OS 9 and OS X) and Windows at http://www.finalemusic.com/





-----Original Message-----
From: Darcy James Argue [mailto:[EMAIL PROTECTED]
Sent: Monday, May 24, 2004 11:53 AM
To: MacSupport
Subject: Re: [Finale] That darned file-overwrite bug FinMac 2003


Hi Brian,

The problem is not limited to staff names or text blocks -- as Chris
Smith and I describe below, it also happens to *FILE NAMES*, which is
(to quote James Brown) superbad, since that results in one file
overwriting another without warning.

Regards,

- Darcy

-----

[EMAIL PROTECTED]
Brooklyn NY

On 17 May 2004, at 05:24 PM, MacSupport wrote:

Hello,

Yes I think this is an issue when two text blocks in two different
files obtain the SAME identification number.
I have not heard any other comments about this, but it seems related
only specifically to staff names or text blocks, so editing in speedy
entry for example does not produce this issue.


I hope this helps!

Brian
Technical Support Representative
MakeMusic!, Inc.
Coda Music Technologies

Please include all previous correspondence relating to this issue in
your reply.
Did we answer your question? Click here to comment on the quality of
our Technical Support:
<http://www.finalemusic.com/support/tech-comments.asp?tech=brian>



Introducing Finale 2004. See the new features and purchase for
Macintosh (OS 9 and OS X) and Windows at
<http://www.finalemusic.com/finale/f2k4/>





-----Original Message-----
From: Darcy James Argue [mailto:[EMAIL PROTECTED]
Sent: Monday, May 03, 2004 1:41 PM
To: [EMAIL PROTECTED]
Cc: MacSupport; Christopher BJ Smith
Subject: Re: [Finale] That darned file-overwrite bug FinMac 2003


Hi Chris,

If you switch the file names around, this is pretty much what
happened
to me -- my "Big 1" was overwritten by "Small 2."  Fortunately, I
noticed the problem quickly and had a recent backup.  However, I was
using Fin2004 -- I didn't realize the problem existed in previous
versions.  So I guess that answers your question about whether this
problem has been fixed. [sigh]

Again, I think this might be related to the problem where when you
make
a change to a text block (or staff name, or pretty much any text
element) in one open document, Finale goes and applies that change to
*all* open documents. I suspect that, in this case, it's doing that
with the *filename*. [sigh] I think this bug might be a byproduct
of
the feature which allows you to have plugins apply to "all open
documents." (Maybe Coda could introduce a toggle to turn that off?
I'd gladly give up that feature if it meant I didn't have to worry
about changes in one document bleeding into all the other open
documents.)


At any rate, these are both devastating bugs (or instances of the
same
bug -- whatever).  I know this is difficult to reproduce and
therefore
difficult to fix, but boy does it ever need fixing.  Meanwhile, it's
just not safe to have more than one Finale file open at once. [sigh]

- Darcy

-----

[EMAIL PROTECTED]
Brooklyn NY

On 03 May 2004, at 02:26 PM, Christopher BJ Smith wrote:

Hi all,

I remember reading a while back about how Finale sometimes
overwrites
a file when more than one file is open. I seem to have been bitten
by
this bug, but I can't reconstruct what I did, as an hour passed
before
I noticed it. What I think happened is this:

I had a score ("Big 1") open I was working on.

I opened another file ("Small 2"), made a small edit, printed it,
and
closed it.

Went back to working on my (still open) "Big 1" score. The next time
I
saved it, it saved under the name and location of the OTHER file,
overwriting it.


When I later went to open "Small 2", I got my completed "Big 1"
score
instead. The file saved under the name "Big 1" was the version I
last
saved just before I opened the "Small 2" score at around noon, and
so
was incomplete.

Small 2 is gone, gone, gone. When I look to see if I can undo what I
did in the file called Small 1 (to go back to before the file was
overwritten), the Undo lists are greyed out.


Is this comparable to what others have observed? I don't use Fin2004
much yet, so I don't know whether this bug is still around, but it
is
definitely there in FinMac2003.


Christopher
_______________________________________________
Finale mailing list
[EMAIL PROTECTED]
http://lists.shsu.edu/mailman/listinfo/finale






_______________________________________________ Finale mailing list [EMAIL PROTECTED] http://lists.shsu.edu/mailman/listinfo/finale

Reply via email to