> If Brian was lying to me and telling the truth to you (about not being
> able to duplicate the problem), then I guess he take-home message here
> is that  Coda doesn't think it's worth their while to investigate this
> bug, let alone solve it. - Darcy

I find nothing more infuriating than a tech support response that won't
acknowledge a problem that you know they know about. In my complaint about
EPS/WindowsXP/Finale2004 I included this P.S.:

"Please do not bother sending a response unless it honestly
acknowledges the problem and offers some real information. If I get
another fake-cheery and disingenuously clueless answer you may push me
over the edge into Sibelius-land - I have never been closer."

Even that did not stop them.

Richard Yates






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