Robert Patterson wrote:
On 7/3/07, Christopher Smith <[EMAIL PROTECTED]> wrote:
Complain to MakeMusic if they haven't fixed
your bugs. They sure haven't fixed many of mine!


My impression of this release is that MM didn't care at all about its
existing user base for it. I recently went to a demo that Tom
Carrathers did at a convention, and all the improvements in Fin08 seem
to be focused on helping his demo. The whole point being to try to
make a dent in Sibelius sales. I.e., new customers.

Well, for the continued survival of MakeMusic (and thus Finale) I hope the marketing department knows what it's doing in creating such a version.

With the announced improvements for Sibelius5 (which works out to essentially the same annual upgrade cost as Finale, except that they wait 18 or 24 months between versions, giving the development team more time to actually fix bugs!) it will be very interesting to see if Finale can make further inroads into Sibelius usage.

My son, who has used Finale at home and Sibelius at school and is going off to college to be a music education major at a school which doesn't care whether he uses Finale or Sibelius, much prefers Sibelius. That one sale lost to Finale as well as any music students he assists in making a decision while at college along with whatever school system he works for after college, should he be in a position to make a software purchasing decision. And that doesn't even begin to take into account all of my son's fellow students who only used Sibelius at school and had no exposure to Finale at all.

And I can't in good conscience tell him to work harder to learn Finale -- not with major bugs going unfixed and total disregard for existing customer complaints, all so that somebody can hook unsuspecting new customers into buying a product which is broken from a company which has shown that it is not interested in (or is it that they're not capable of) attempting to fix those major bugs.

This should have been a "look at all the flaws we've fixed" upgrade with just enough visible bells and whistles added or altered so that the marketing department can advertise things.

Instead it seems to be a "look at all the bugs we've left untouched!" version.


--
David H. Bailey
[EMAIL PROTECTED]
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