That's great advice, Christopher. It is certainly a situation I've been in. And 
thanks for that link to the 'pay by the hour' guy. That is indeed priceless. :)


- Nigel Hanley



On 04/07/2012, at 10:52 PM, Christopher Smith wrote:

> Michael,
> 
> So sorry to hear about your woes. Most of us have been there before.  
> At this point, after the price has been set and the work mostly done,  
> there isn't much to do except try to make the client see that the  
> price IS actually fair. He must have had an idea of how much it would  
> be in the end, since he was aware of how many measures and  
> instruments he was asking for.
> 
> A friend of mine once said that there are only three things that are  
> important in a contract. Scope, time and money. Scope is the size of  
> the work, time is the deadline, and of course money is the price,  
> about which there can be no discussion after the contract is agreed  
> upon, UNLESS there are changes to the scope and/or time, which there  
> appear to have been! Since you were clear about how the work is  
> charged, there is no problem here. After being burned a few times on  
> revisions and changes, I now charge hourly for changes after ONE  
> chance to sign off on the original work. Offering certain  
> satisfaction to the client, as you do, was my policy at first, but  
> then I realised that some clients were never satisfied, and some  
> (even worse) changed their minds constantly after the work was done.
> 


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