What's your computer's manufacturer? --- Justin Phillips Senior Product Manager MakeMusic, Inc. 952-388-3064
> On Nov 4, 2013, at 5:37 PM, "Lawrence Yates" <[email protected]> wrote: > > I've not contacted support yet - that will have to wait until tomorrow. > I'll let you know what they say. Hopefully it will just be my problem and > not general. I don't think I've anything unusual loaded but as I said, I > wouldn't have a clue how to find out if the drivers are the latest > available nor what to do if they weren't. > > Cheers, > > Lawrence > > >> On 4 November 2013 23:30, Phillips, Justin <[email protected]> wrote: >> >> It’s probably too early to say no one else is, and these types of things I >> like to try and button up as fast as possible. >> >> Were you able to get in touch with support? They can get some diagnostics >> from your PC, and usually those help track these things down. We do have a >> brand new audio engine in 2014, which by our testing has been much more >> compatible with a wide range of hardware, but unfortunately you can’t >> catch every PC configuration out there sometimes and little issues may pop >> up. >> ___________________________________ >> Justin Phillips >> Senior Product Manager >> >> M 952 • 388 • 3064 D 952 • 818 • 3819 >> F 952 • 818 • 3919 www.makemusic.com <http://www.makemusic.com/> >> >> <http://www.makemusic.com/> >> >> >> >> >>> On 11/4/13, 5:19 PM, "Lawrence Yates" <[email protected]> wrote: >>> >>> That I don't know and wouldn't know how to find out. I do know that they >>> work with every other bit of software I have on here. >>> >>> I've never had any problems with previous updates or demo versions, or >>> with >>> anything else for that matter. It's a bit of a worry if no-one else is >>> having this trouble. >>> >>> >>> On 4 November 2013 22:46, Phillips, Justin <[email protected]> >>> wrote: >>> >>>> Another thought, are all of your audio drivers up to date from your >>>> computer¹s manufacturer? >>>> ___________________________________ >>>> Justin Phillips >>>> Senior Product Manager >>>> >>>> M 952 € 388 € 3064 D 952 € 818 € 3819 >>>> F 952 € 818 € 3919 www.makemusic.com <http://www.makemusic.com/> >>>> >>>> <http://www.makemusic.com/> >>>> >>>> >>>> >>>> >>>>> On 11/4/13, 4:22 PM, "Lawrence Yates" <[email protected]> wrote: >>>>> >>>>> Hi Justin >>>>> >>>>> I've re-downloaded and re-installed and it's exactly the same. If >>>> no-one >>>>> else is having this problem then presumably I have something going on >>>> in >>>>> my >>>>> computer system. >>>>> >>>>> Thanks for the suggestions anyway, >>>>> >>>>> All the best, >>>>> >>>>> Lawrence >>>>> >>>>>> On 4 November 2013 21:23, Lawrence Yates <[email protected]> >>>>> wrote: >>>>> >>>>>> Thanks Justin. >>>>>> >>>>>> I'm going to try removing the demo version from my computer and >>>>>> re-downloading it in case something has gone wrong at that stage. >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Lawrence >>>>> >>>>> -- >>>>> Lawrenceyates.co.uk >>>>> _______________________________________________ >>>>> Finale mailing list >>>>> [email protected] >>>>> http://lists.shsu.edu/mailman/listinfo/finale >>>> >>>> >>>> >>>> _______________________________________________ >>>> Finale mailing list >>>> [email protected] >>>> http://lists.shsu.edu/mailman/listinfo/finale >>> >>> >>> -- >>> Lawrenceyates.co.uk >>> _______________________________________________ >>> Finale mailing list >>> [email protected] >>> http://lists.shsu.edu/mailman/listinfo/finale >> >> >> _______________________________________________ >> Finale mailing list >> [email protected] >> http://lists.shsu.edu/mailman/listinfo/finale > > > > -- > Lawrenceyates.co.uk > _______________________________________________ > Finale mailing list > [email protected] > http://lists.shsu.edu/mailman/listinfo/finale > > _______________________________________________ Finale mailing list [email protected] http://lists.shsu.edu/mailman/listinfo/finale
