It is unreasonable to expect Open source developers to test a particular environment other than the development environment. That would be our job as testers. We serve each other.Exactly, and if you're aware of this, you can hardly describe a release "premature". Maybe, the whole problem is just going around that tiny word. But, who are entitled to call it "premature" except developers themselves?
There is an important difference between open software development and commercial one. Typically, the former lacks a cutomer service division while the latter has one. At least, if a commercial software vendor lacks customer support, you are entitled to blame them for that.
But things are more delicate with open software development: some, if not all, complaints and/or requests from certain kinds of users are nearly bogus, I suspect. And they hurt developers more often than not, making them wonder for what they are working.
I guess such kind of bogus requests/comments/complaints would better be managed OUTSIDE the core development team, if possible. But to do that, each team must have volunteer customer service staff who mediate users and developers, as long as the can talk to each other. I don't know if this really works out.
Cheers,
Kow
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