I have the factual data to back up statements I make. I was a Raptor
customer since before the Axxent acquisiton. I have no complaints about the
current firewall product, however I have taken issue with the treatment of
their customers following the Axxent deal. One of my current Enterprise
customers, after spending probably over $20K on their products and paying to
keep support contracts with them current over the years, has not been able
to receive the support or upgrades they are am entitled to since Axxent.
They have lost me, and my current customers because of this. I will no
longer recommend their products to my customers and I have since been
migrating them to other products. I have communicated this to them and they
could not care in the least aparrently since I never received any responses.
John Burgess
fastex.net
----- Original Message -----
From: "Crumrine, Gary L" <[EMAIL PROTECTED]>
To: "Carric Dooley" <[EMAIL PROTECTED]>; "Ricky Gomez"
<[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Thursday, August 31, 2000 7:05 AM
Subject: RE: Raptor Firewall
> It is real easy to make statements like this without having factual data
to
> back it up. That amounts to a cheap shot. I think time will tell if
there
> are going to be any major changes. In my daily operations, I have had
some
> pretty close relations with their technical staff, along with their
vendors.
> I do not get a sense of impending doom that you suggest. Also, to compare
> this action to what happened with another company is totally unfair as
well.
> I agree with one of the other person's answers.... that this was a money
> deal.. nothing more, and I think that it helps both companies strengthen
> their financial pictures. Think about it, instant market share, non
> competing product lines, both are industry leaders... come on, it make
> perfect business sense. I can see nothing but a stronger company emerging
> from this. In addition, with AXENT's soon to be released entry into the
> appliance market, they look even better than before. It made sense to buy
> now, before the big release rather than having to pay more for it later.
>
> > -----Original Message-----
> > From: Carric Dooley [SMTP:[EMAIL PROTECTED]]
> > Sent: Wednesday, August 30, 2000 2:18 PM
> > To: Ricky Gomez; [EMAIL PROTECTED]
> > Subject: Re: Raptor Firewall
> >
> > It's not "Raptor's" firewall. It was Axent Raptor, but they sold out to
> > (of all people) Symantec. I would be really careful choosing this as my
> > enterprise FW solution. You may want to hold off, or find another
> > solution altogether. =)
> >
> > ----- Original Message -----
> > From: Ricky Gomez <mailto:[EMAIL PROTECTED]>
> > To: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
> > Sent: Monday, August 28, 2000 2:05 PM
> > Subject: Raptor Firewall
> >
> >
> > Has anyone ever used Raptor's firewall software ? Any advice on it,
> > ADV, DISADV, I'm looking into using it.
> >
> > Ricky Gomez
> > Information Technology Department
> >
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