Paul Andrews wrote:

> we insist that this work is completed and ALL
> relevant standards are met, including XXXX and YYYY". This could turn into
a
> really major thing.

That was my reaction, too, though I didn't state it as clearly as Paul just
did.

Paul's caution applies not only to accessibility, but to any contract. If
the work is not defined specifically enough, you could find yourself stuck
with a two-year project you though would only take a month. You stand to
lose a _LOT_ of money.

Don't count on trust or friendship, either. Never put your faith in a client
without a clear-cut contract. And friendships have been lost over these
sorts of things.

I'm not saying to mistrust your clients or friends. Just get the details
spelled out in writing. I know, it's impossible to have everything spelled
out, but something like this is a huge, blinking neon red flag.

Even if you're billing hourly, get it spelled out. Clients will have
schedule expectations and budget limitations. It's only fair to them, as
well as to yourself, that everybody have a clear picture of the project.

Cordially,

Kerry Thompson
who has been freelancing for 10 years

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