Lets conduct an experiment. What number are you calling (we've called 3 times so far).
On Fri, Sep 11, 2009 at 12:00 PM, Paul Andrews <p...@ipauland.com> wrote: > > > hank williams wrote: > > > > I wrote a blog post about this today > > (http://whydoeseverythingsuck.com/2009/09/is-adobe-falling-apart.html) > > > > but to summarize, it appears that adobe customer service is > > essentially totally unavailable. I tried several times to reach them > > for an urgent issue, and the last time waited on hold for 3 hours > > (after which point my cordless phone ran out of steam) with no answer, > > just hold music. > > > > THREE HOURS!!!! > > > > They also dont respond to their support email address. > > > > This can't mean good things are happening at adobe. Anyone have any > > insight? > I can't say, but to stay on hold for three hours? It's ten minutes max > for me, then try again. > > > > Hank > > -- > > blog: whydoeseverythingsuck.com <http://whydoeseverythingsuck.com> > > -- blog: whydoeseverythingsuck.com
