I had the same problem, ordered FlexBuilder 3 Professional upgrade this morning, in the email confirmation entitled "Your Serial Numbers" it said "Contact Customer Service" under "Adobe Flex Builder 3 Professional (Mac/Win,English)", and on my downloads page in my Adobe account it also said "Contact Customer Service" in place of a serial number.
So I contacted our local (UK) customer service, spoke to a nice lady who checked out my order and said she'd get back in contact when she got the serial number. Although she was supposed to send it by email, she called and said that I should now have an email with the serial number. I didn't have it, but she said I should be able to see it in the downloads in my online account. I went online (keeping her on the phone until I could verify), and sure enough my serial number was there. I have my serial number, after a little wait, hopefully the bug in serial number delivery has been fixed by now. Ian On 25 Feb 2008, at 15:09, Battershall, Jeff wrote: > I upgraded to Pro but no S/N. Wasted 20 minutes on the phone to > discuver > this. > > Also - was asked for my Adobe ID - anyone know where that can be found > online? I sure couldn't and finally they verfied my identity via my > home > phone number. If Customer Service is going to ask for such things, it > has to be somewhere where you can find it. > > Jeff > > -----Original Message----- > From: flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] > On > Behalf Of Claus Wahlers > Sent: Monday, February 25, 2008 9:33 AM > To: flexcoders@yahoogroups.com > Subject: Re: [flexcoders] No Serial Numbers for Flex Builder 3? > > FWIW, i just purchased Flex Builder 3 Standard Upgrade and got my > serial > > instantly. > > Cheers, > Claus. > > Paul Whitelock wrote: > > > I purchased the upgrade to Flex Builder 3 Professional and after the > > order went through instead of a serial number all that I got was a > > message that said "Contact Customer Service." > > > > I just got off of a 15 minute phone call with Customer Service and > was > > > told that it will take 24 to 48 hours before serial numbers are > > available. Supposedly I will receive an email with the serial > number, > > but after many bad experiences with Adobe Customer Service, let's > just > > > say I'll believe it when I see it ;-) > > > > Anyway, just wanted to get the word out in case you buy Flex > Builder 3 > > > and expect to receive a serial number for the product at the time > you > > make the purchase. > > -- > Flexcoders Mailing List > FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt > Search Archives: > http://www.mail-archive.com/flexcoders%40yahoogroups.com > Yahoo! Groups Links > > > -- Flexcoders Mailing List FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt Search Archives: http://www.mail-archive.com/flexcoders%40yahoogroups.com Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/flexcoders/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/flexcoders/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
