Dear Bill,

Thank you for your message, I fully respect your comments.
I am just being honest, this is how I feel and those are the comments made to me by my friends, it does no harm to share these things even if it does stir the blood.

You must realise that not everyone has high speed internet, I only have dial up, which is extremely unreliable at best. I have read much about flex radios in radio magazines, none of which were bad, I have asked the shop owner, he said nothing bad and indeed promised new software will be released in the same month I purchased my radio. Perhaps if radio magazines were more honest rather than just telling us that everything is great then more of us would know of these problems in advance.

Has frustration got the better of me? almost certainly, perhaps this is a weakness, but I openly admit to not being perfect, which keeps my wife happy too! My messages aren't meant in a bad way nor are they intended to offend, however they are honest and I trust you respect me for this.

I have saved for 6 years to buy a new radio, it will probably be the last radio I will ever be able to afford to buy, so perhaps now you can understand more why my frustration runs so deep.

As for being a minority, we may well be, however there are actually more of us than you may realise (reading the messages I have received directly) and I'm sure that like what has happened in Egypt of late, the minority will not stay silent forever.

Mickael.


On 17/02/11 01:42, William H. Fite wrote:
Dear VH,

I think you have to expect that when you post angry, querulous messages on a reflector where 99% of the are quite satisfied with their Flex radios--yes, warts and all--that you are going to get some pushback. Anytime one finds oneself a tiny minority, there is going to be some tendency on the part of the huge majority to discount, disregard, and dismiss one's plaints. I've been there, myself, and I didn't like it anymore than you are liking it here.

I do give you much credit for having the grace (and the honesty) not to dismiss us all as mindless fanbois. Because we're not. Mostly, we're a pretty hard-headed bunch not given to blind adulation of radios or anything else.

I should speak only for myself but I will go out on a limb and say that most everyone here is sympathetic to your difficulties. That being said, the CW difficulties with the software have been well known and extensively documented for a long, long time. Flex has made no secret of them, in fact has entered quite openly into dialogue with users having CW problems. I find it /extremely/ improbable that, if you did any kind of in-depth research at all about the Flex range you didn't hear anything about CW issues. The bottom line for me is that either you didn't investigate before laying down your cash or else you knew the problems were there and bought, anyway. Either way, it is hard to feel too much compassion for you. Anyone who buys a pig in a poke has no kick coming if they open the poke and find a puppy instead of a porker. On the other side of the coin, Flex has not made any promises about when the CW problems would be resolved. You may be convinced that they are way too slow, but they certainly cannot be accused of false advertising. Cannot be /credibly/ accused, anyway...

So long as you concur in the dismissal of a hugely popular radio as "that blue piece of junk," you can expect relatively little respect from others on the reflector. It is a bloody shame that you are unhappy with your 3K but that does not make it--and, in fact, it is not--a piece of junk.

I'm sure we all hope that you are happier with whatever you choose to replace your Flex.

Bill



On Wed, Feb 16, 2011 at 3:50 PM, TheVillageHam <[email protected] <mailto:[email protected]>> wrote:

    I've been waiting 18 months already and there are many more who
    have been waiting a lot longer.

    Ask yourself this, would you buy a new car, have it delivered only
    to find that the engine didn't work, and then when the garage
    tells you they are
    "working on it" and "it will be fixed sometime in the future" put
    the car back in the garage and wait months and months more in the
    hope that perhaps one day the garage may get the engine running?

    I think not and quite rightly so.


    On 16/02/11 18:00, [email protected]
    <mailto:[email protected]> wrote:

        Message: 20
        Date: Wed, 16 Feb 2011 07:39:21 -0800
        From: Dave Gomberg<[email protected] <mailto:[email protected]>>
        To:"[email protected] <mailto:[email protected]>"
        <[email protected] <mailto:[email protected]>>

        Subject: Re: [FlexEdge] CW and an F3K sitting on the shelf for 18
               months.
        Message-ID:<[email protected]
        <mailto:[email protected]>>
        Content-Type: text/plain; charset="us-ascii"; format=flowed

        At 12:25 AM 2/16/2011, TheVillageHam wrote:

            >v1.18.6 drops characters and the side tone delay is
            ridiculous to
            >the point where it actually affects the CW being sent due
            to it
            >being so far behind.  v2.x also drops characters, has the
            same side
            >tone delay and NR/ANF/NB don't work.
            >Full break-in CW doesn't work on any version.

        There is a lot of truth in what you say.

            >.....
            >When my friends visit they say to me "Why do you still
            have that
            >blue piece of junk on your shelf?"
            >I have to explain to them that I can't sell it because no
            one wants
            >it due to the poor reputation they have in Europe.

        You need to find a buyer who uses phone predominately.   These are
        stellar radios for SSB.   I think they
        are quite nice for digital modes too, but not being a user of same
        (yet), I can't comment.

        I am pretty sure they will be great for CW someday too.   But
        it will
        take several months for that to happen.



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