Jane- Open up Norton Antivirus, and check that you have the latest virus definitions (Nov. 24, 2001). If not, download them. Then check to see if you have anything in the NAV Quarantine - if you do, you can double-click on the Quarantine line to open the Quarantine Console, which will show you the quarantined files. See if your Badtrans virus file is there, and if it is delete it. (This would mean that NAV did its job and intercepted the virus.
Now run a full virus scan of your hard drive. If no viruses are found, you're all set. If you get a message that files are infected, specifically the files c:\windows\system\kdll.dll and c:\windows\system\kernel32.exe, then your computer is infected with Badtrans. You'll need to restart your computer in DOS mode to delete these 2 files, and also delete a key in the Windows Registry. Call me and we'll figure out the easiest way to get this done. Jon At 12:32 PM 11/27/2001 -0500, you wrote: >Jon, >The next email after this contained the Badtrans virus. I tried to delete it >without opening it but couldn't. I looked for the command to shut my preview >box but forget where it is and can't find it. When I try to delet the file, >my Norton AV box comes up suggesting I try to repair it. I tried but the >next box said repair was impossible and suggested I quarantine it. I tried >that, as well as the delete selection. In both cases, repeatedly, I got the >box for downloading: save to disk or open from file. I didn't want to do >either so I kept closing that box which was an illegal operation and shut >down Outlook Express. What to do? Jonathan Falk Pine Tree Folk School RR 2, Box 7162 Carmel, ME 04419 (207)848-2433 <http://www.ptfolkschool.org> **Folkschool-list archives are at: <http://www.mint.net/folkschool/helpnet/archives.htm> Sponsored by Pine Tree Folk School ==^================================================================ This email was sent to: [email protected] EASY UNSUBSCRIBE click here: http://topica.com/u/?a84vzQ.a9gqS3 Or send an email to: [EMAIL PROTECTED] T O P I C A -- Register now to manage your mail! http://www.topica.com/partner/tag02/register ==^================================================================
