Cynthia- One of the problems with these utilities that get down into the guts of Windows is that they do not always install or run smoothly, for reasons which are pretty hard for us laypeople to understand. I've had good luck using Symantec's on-line support system, including their E-mail support. Sometimes I've had to go back and forth a few time, but I've always eventually resolved the problem.
A few comments on Systemworks - IMHO, the only pieces that are worth running are the Antivirus and Norton Utilities components. I do not use the "1-button check-up," or any of the monitoring features that run all the time - Crash Guard, Smart Sweep/Internet Sweep, etc. My sense is that having this stuff running in the background all the time causes as many problems as it solves. As for your version of Internet Explorer, I don't know if you need to update just to install Systemworks, but IE 4 and IE 5, along with their versions of Outlook Express, have unpatched security holes. If you ever use IE as your browser, or use Outlook Express for mail, I'd recommend updating. I don't think the IE 6 download is any bigger than the IE 5.5, and it will be supported longer by Microsoft. I don't know what to do about the address book sharing issue you mention - you may be able to get some advice on this from Woody's Office Lounge (www.wopr.com). Good luck, Jon At 10:25 PM 1/29/2002 -0500, you wrote: >Well, >In the ongoing saga of my inability to run the defrag (it won't EVER finish >anymore - keeps hanging up and starting over saying the data on the disk has >changed - I left it for twelve hours last time and even that was not >enough!) I decided to get Norton System Works and use the Norton Utilities >defragger. So tonight I am trying to install that, and it won't do it. I >keep getting a message that says it needs IE 5.0 or higher in order for the >one-button checkup to work. I have IE 4.0 (I rarely use IE except for Jonathan Falk Pine Tree Folk School RR 2, Box 7162 Carmel, ME 04419 (207)848-2433 <http://www.ptfolkschool.org> **Folkschool-list archives are at: <http://www.mint.net/folkschool/helpnet/archives.htm> Sponsored by Pine Tree Folk School ==^================================================================ This email was sent to: [email protected] EASY UNSUBSCRIBE click here: http://topica.com/u/?a84vzQ.a9gqS3 Or send an email to: [EMAIL PROTECTED] T O P I C A -- Register now to manage your mail! http://www.topica.com/partner/tag02/register ==^================================================================
