I haven't had the problems with Norton (using System Works 2000 with Win98, with
some old version of IE we don't  use, since we like Netscape).  I only installed
the Anti-virus, but the utilities will run from the CD.  I found that the Norton
defrag will run when the windows one will not.  -- I still did CTRL-ALT-DEL and
ended all the superfluous tasks that were running.)
-Ralph
--------------------

Cynthia wrote:

> Well,
> In the ongoing saga of my inability to run the defrag (it won't EVER finish
> anymore - keeps hanging up and starting over saying the data on the disk has
> changed - I left it for twelve hours last time and even that was not
> enough!) I decided to get Norton System Works and use the Norton Utilities
> defragger. So tonight I am trying to install that, and it won't do it. I
> keep getting a message that says it needs IE 5.0 or higher in order for the
> one-button checkup to work. I have IE 4.0 (I rarely use IE except for
> looking at my web pages to be sure they view okay for people who use IE).
>
> I thought this just meant that one feature (the one-button) wouldn't work,
> but no, I keep getting a message that the installation was not successful
> and I should try again. I have tried three times (restarted computer between
> each time) with same results. And I checked and there appears to be nothing
> installed.
>
> I went online and tried to download IE 5.5, but I kept getting messages that
> the scripts were not running properly and it would not download. I hesitate
> to go for IE 6, since already IE 5 is huge and also (I have it at work)
> seems to update Outlook Express at the same time and the newer versions of
> Outlook Express will not share address books with Outlook - which I
> currently need them to do.
>
> Just in case it matters, I am running Windows 98. I have over 100 MB of ram,
> and a 4 gig hard drive. The computer is three and a half years old
> (dinosaur, eh?). I shut down all programs - including the Microsoft Office
> Shortcut Bar - before running the Norton disk.
>
> It wanted me to uninstall any Virus programs before installing, so I have
> uninstalled Norton Anti-Virus 2001 - so in addition to the problems I was
> hoping the System Works would address, I'm eager to get this taken care of
> so I can get the Virus program protection on again.
>
> Any suggestions?
> Thanks,
> -cynthia

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