FWIW, I've been using FM 9 with these specs at work since December, and I've never run into the bug you're experiencing: Dell Precision T3400 Win XP SP 3 80GB HD 2.67 gigahertz Intel Core2 Duo 64 kilobyte primary memory cache 4096 kilobyte secondary memory cache (3.3 GB usable installed memory) 64-bit ready Multi-core (2 total) Not hyper-threaded I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half a dozen other things. My FM 9 books incorporate AutoCad and Inventor graphics, often run twice as large as yours. I sometimes don't reboot for a week at a time. I'm skeptical of Dell's allegation in your case. HTH, Jim
________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Karen Mann Sent: Thursday, May 19, 2011 5:00 PM To: [email protected] Subject: FrameMaker 9 Has anyone else had this issue? I have a new Dell, 64 bit, 12G RAM, 500 hd - 1g video on card, graphics card Navidia Quatro 2000 card, Office 2010, Acrobat 9 - InDesign CS4 I usually run with 1 small doc open in Word and one explorer window open. FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages. After a couple of hours of work the panels stop working. I can click on any icon and nothing works. So have to close out files and log back in FrameMaker. It will work for a while longer and then I have to reboot and start the cycle over. Dell has tried everything and nothing works. They say it's a FrameMaker bug... Would appreciate any assistance, and thank you in advance. Karen M
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