I didn't mean to chase you back to lurkdom, Jim. Really! I was just trying to keep things reasonably on-point. -Fred
Subject: RE: FrameMaker 9 Date: Thu, 19 May 2011 21:19:37 -0500 From: jim.pink...@voith.com To: docu...@hotmail.com; km...@i-t-tech.com; framers@lists.frameusers.com Astute, as usual, Fred. I'll return to lurkdom, for the time being, duly corrected. I sympathize with Karen: It's unfortunate that anyone with a setup as robust as hers appears to be has to struggle with the functionality problems she outlines. From: Fred Ridder [mailto:docu...@hotmail.com] Sent: Thursday, May 19, 2011 8:13 PM To: Pinkham, Jim; km...@i-t-tech.com; framers@lists.frameusers.com Subject: RE: FrameMaker 9 I'm afraid it may not be worth very much as a data point, because there is a world of difference between Windows XP and any 64-bit version of Windows Vista or (more likely in Karen's case because she does refer to a "new Dell") Windows 7. When the issue is the stability (or lack thereof) of an application, the specific version of the OS is likely to be at least as much a factor as any of the hardware details with the possible exception of the amount of RAM. And the migration from 32-bit to 64-bit addressing was a major change that seems to have caused compatibilty and/or stability issues with a lot of apps. Subject: RE: FrameMaker 9 Date: Thu, 19 May 2011 19:53:02 -0500 From: jim.pink...@voith.com To: km...@i-t-tech.com; framers@lists.frameusers.com FWIW, I've been using FM 9 with these specs at work since December, and I've never run into the bug you're experiencing: Dell Precision T3400 Win XP SP 3 80GB HD 2.67 gigahertz Intel Core2 Duo 64 kilobyte primary memory cache 4096 kilobyte secondary memory cache (3.3 GB usable installed memory) 64-bit ready Multi-core (2 total) Not hyper-threaded I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half a dozen other things. My FM 9 books incorporate AutoCad and Inventor graphics, often run twice as large as yours. I sometimes don't reboot for a week at a time. I'm skeptical of Dell's allegation in your case. HTH, Jim From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Mann Sent: Thursday, May 19, 2011 5:00 PM To: framers@lists.frameusers.com Subject: FrameMaker 9 Has anyone else had this issue? I have a new Dell, 64 bit, 12G RAM, 500 hd – 1g video on card, graphics card Navidia Quatro 2000 card, Office 2010, Acrobat 9 – InDesign CS4 I usually run with 1 small doc open in Word and one explorer window open. FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages. After a couple of hours of work the panels stop working. I can click on any icon and nothing works. So have to close out files and log back in FrameMaker. It will work for a while longer and then I have to reboot and start the cycle over. Dell has tried everything and nothing works. They say it’s a FrameMaker bug… Would appreciate any assistance, and thank you in advance. Karen M _______________________________________________ You are currently subscribed to framers as docu...@hotmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
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