Did you try downloading the update via the webpage instead of relying on the Adobe Updater?
-----Original Message----- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jenny Hecker Sent: July-29-14 1:35 PM To: framers@lists.frameusers.com Subject: Re: Help with re-install on new laptop For future reference: The fix from the Adobe KB (TCS3Update.zip) didn't work, but my IT guy found another one somewhere titled "FM10_license_updater.exe" that did work. So that problem is fixed. Now I can open FM 10, but when I do Help>Updates and try to download the FM 10.0.2 update, it errors out every time. This has not been a fun week so far! _______________________________________________ You are currently subscribed to framers as jeff.coatswo...@jonasclub.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/jeff.coatsworth%40jonasclub.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. _______________________________________________ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.