Alas, XP comes with many interface options. Unless you know all of them, the help can be confusing.
What's worse is walking someone through troubleshooting when *your* XP interface doesn't match *theirs*. I spent fruitless minutes on the phone with a friend before I realized that *her* Explorer interface was set up to show one window at a time! I use multiple windows. Yikes! :^O. Joe Malin Technical Writer (408)625-1623 jmalin at tuvox.com www.tuvox.com The views expressed in this document are those of the sender, and do not necessarily reflect those of TuVox, Inc. -----Original Message----- From: framers-bounces+jmalin=tuvox....@lists.frameusers.com [mailto:framers-bounces+jmalin=tuvox.com at lists.frameusers.com] On Behalf Of Phil Heron Sent: Friday, March 10, 2006 9:00 AM To: framers Subject: RE: Unbelievable On-Line Help Stupidity I am on Windows XP Professional. The instructions you list ("Click Start, click Shut Down, and then in the drop-down list click Shut Down") are perfectly correct for my computer. That is exactly what I see. ?? Phil Heron