I appreciate everyone's feedback on this issue. I have learned a lot. So here's the long and short of what I did.
After taking the numbered heads out of a very technical manual, my engineers asked me to put them back in. I talked to the software manager and he said that for this manual, (which is essentially an API), they use the numbers all the time. Our Field Service Engineers in Asia constantly call in and refer to those numbers as they talk about specific streams and functions in the application and get support from our in-house engineers. The end-user software manual has never had numbered heads and will remain that way. The API manual is typically only used by our FSEs. I LOVE the expertise on this list. It's WAY better than Adobe support. I like this list so much, I got my husband to join. He's also a Tech Writer. So are we the only couple on this list? <g> Just curious. Thanks, Gillian Flato Technical Writer (Software) NANOmetrics, Inc. 1550 Buckeye Dr. Milpitas, CA. 95035 (408.435.9600 x 316 7 408.232.5911 * gflato at nanometrics.com <blocked::mailto:v at nanometrics.com> This message (including any attachments) may contain confidential information intended for a specific individual and purpose. If you are not the intended recipient, delete this message. If you are not the intended recipient, disclosing, copying, distributing, or taking any action based on this message is strictly prohibited.