I work for a VERY large, nationwide government contractor. ALL of the documentation within the company - literally a billion pages or more - uses numbered headings. Yes, some of the docs are written by engineers to other engineers, but much of the product documentation goes to the customers, most of whom are not engineers. The same numbering scheme is used in Accounting, HR, IT, and every department in the company.
The numbered headings make it easy for the reader to associate paragraphs together and definitely makes anything in the doc faster to locate, whether the doc is printed or online. We use links in the online docs too, but they are xrefs and include the numbered headings they refer to. Diane ======================= -----Original Message----- From: Daniel Emory Sent: Thursday, May 18, 2006 8:31 AM To: Framers List Subject: RE: Numbering Systems for Technical Service Manuals - <snip> Clearly, many types of technical documentation other than engineer-to-engineer documents are enhanced by using a rational numbering scheme, and I cited many examples in my initial reply.