One of our users has been getting the following error message when
attempting to open FrameMaker. We went into programs and did the
"Add/Remove" for the existing FrameMaker, and then installed the new
FrameMaker 7.0.

The Operating System is XP, but in the Framelog it is referring to
Windows NT.

Any ideas?

Gail C. Smith

Novatek Communications, Inc.

500 Helendale Road, Suite 280

Rochester, NY 14609

Phone: 482-4070

Fax: 482-4098

E-mail: gail at

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