I'm using whatever came with the free trial. At 02:02 PM 12/22/2008, Art Campbell wrote: Thanks for your prompt reply, Art. Answers embedded, below.
>Can you create a new document and PDF it? Yes. >And have you checked your trial version to see if all patches have >been rolled in? And if not, you probably need to apply any patches. I downloaded the trial version yesterday, but, no, I did not apply any patches at all. >Are you using the limited Distiller version that came with the trial, >or a separate complete Acrobat install? I'm using the limited Distiller that came with the trial. The PC on which I installed the trial had no pre-existing versions of the Adobe software. I think what you are suggesting is that I add each chapter, one by one and keep generating the PDF and see what happens, huh? And I think I will get some lunch, take some deep breaths, and do that. But, sigh. -- Emily >Art Campbell > art.campbell at gmail.com > "... In my opinion, there's nothing in this world beats a '52 >Vincent and a redheaded girl." -- Richard Thompson > No disclaimers apply. > DoD 358 > > > >On Mon, Dec 22, 2008 at 4:43 PM, Emily Berk <emily at armadillosoft.com> wrote: > > One of my colleagues is working for a company that is using Frame 8. > > > > He was having some problems generating a PDF, and, guess what -- his > > doc is due today. > > > > First thing he tried was to export his book and all its chapters to > > Frame 7. I was not able to read a single one. > > > > SO, I downloaded a free trial of FM 8 and tried to generate the > > PDF. My PC is a brand, spanking new Dell desktop (arrived this past > > Friday) with gazillions of bytes of RAM and oodles of empty hard > > drive space. There's almost nothing on the drive except for the > > trial version of FM 8 and Vista Home, which came pre-installed. > > > > I tried to use this copy of FM to export the book and all its > > chapters to FM 7, which I have running on a different PC. No > > dice. Still could not read any of the "exported" chapters, let alone > > the book file. > > > > So I gave that up and decided to run FM 8 natively. The first thing > > I noticed was that Frame 8 crashed pretty much incessantly. > > > > It always goes into an endless loop if I do a find on just the > > document and it can't find the text I've asked it to look for. I > > then have to go into the Windows Task Manager and kill the FM > > task. And then I have to either delete all the .recover.fm and the > > .lck files or re-open and re-save all the files in the book. (This > > does not happen if it successfully finds the text I ask it to look > > for and/or if I have it search the book and it does not find the text > > requested.) > > > > But also, sometimes I won't be doing anything at all, just reading > > the text of a file. All of a sudden, the screen goes grey and -- crash. > > > > And then there is the persistent Internal Error leading to crash, > > which seems to have occurred in reaction to pretty much every FM > > action I've tried in the last few hours. What were the triggers of > > this problem? I really can't say. But I can say that it > happened repeatedly. > > > > Anyway, all this crashing and having to remove all the trashed > > recover and .lck files is why it took me from 7 until around noon to > > get around to trying to generate a PDF. By noon, finally, I had a > > generated book file with NO errors and no warnings. > > > > So then, feeling optimistic, I tried to generate a PDF. I first > > tried to do the Save as PDF. No error messages, but it took a LONG, > > LONG time on a very fast machine. Finally, I looked at the file > > directory and there was a TEXT file with the same name as the name of > > the book file, but without a file extension, and it was an Acrobat > > log, saying that the PDF generation had filed at page 49. So, I > > tried again. Same error. So then I deleted the chapter that > > included page 49, regenerated the doc, then tried to Save as > > PDF. Got an error about 10 pages later. Deleted THAT chapter > > too. Fixed the broken x-refs. Tried to Save as PDF. Log file, no > > PDF. So then I try to Print to Adobe PDF. Same problem. I guess I > > should create an empty book file and see if a PDF gets > > generated. But I haven't done that. > > > > I'm thinking that maybe the trial version of FM 8 requires a > > particular version of Acrobat and it doesn't have it? But, my > > colleague has the full install of the FM 8, with the new Acrobat, > > Robohelp, everything, and he couldn't generate the PDF, which is why > > this fell into my lap. > > > > I have been trying to make this work since 7 a.m. and it's after 1 > > p.m. now. Let me tell you the experience has been very frustrating. > > > > Well, he's off to work and has no PDF to submit. And I have a copy > > of his doc and am wondering if you all have any suggestions. > > > > And, well, wondering if the common experience is that the trial > > version of FM 8 crashes with no instigation at least once every 15 minutes? > > > > -- Emily > > > > Emily Berk > > http://www.armadillosoft.com/blog > > > > _______________________________________________ > > > > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > > > Send list messages to framers at lists.frameusers.com. > > > > To unsubscribe send a blank email to > > framers-unsubscribe at lists.frameusers.com > > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > > > Send administrative questions to listadmin at frameusers.com. Visit > > http://www.frameusers.com/ for more resources and info. > > Emily Berk http://www.armadillosoft.com