The links that aren't working were created with the hypertext option
using the Open Document command. We enter the relative address a
separate file. The cross-reference links within the file seem to still
be working.

Roberta Heinlein

SOP Specialist, Internal Audit-Corporate Compliance C-10

770-433-8211 x19827


Corporate Compliance is committed to providing great customer service to
our stores.  THD Associates: Please visit "myApron > My Store Overview >
What's New> VOC at the SSC > and select Corporate Compliance" to let us
know how we are doing.

-----Original Message-----
From: Stuart Rogers [] 
Sent: Tuesday, October 06, 2009 11:09 AM
To: Heinlein, Roberta
Cc: framers at
Subject: Re: Hypertext Links not Working

Heinlein, Roberta wrote:
> I'm having a frustrating problem with hypertext links. We create
> hypertext links in FM 7.2 to PDF files. Then we convert the FM
> to PDF. The links work. We place the files in Documentum where they
> moved to our intranet. The links work perfectly.
> We just upgraded to FM 8.0. The links still work in the PDF file until
> it is moved to our intranet-then the links no longer work. We don't
> to have to revert back to FM 7.2 but we can't figure out how to
> this problem. I have tried turning on Create Named Destinations for
> Paragraphs but it still doesn't work.

A little more info might help.

What is the nature of the links, e.g.,
-- simple x-ref's within the same file
-- cross-file within the same book
-- cross-file to other documents not in the book
-- links to URLs
-- mailto: links
-- other hypertext commands?

Do ALL links fail, or if only some, what's different?

Are you following the identical procedure as before when creating the 
PDF files?  Using Print to Adobe PDF vs. Save As PDF?  All files open, 
including book files of cross-ref targets outside this book?  (If you 
have cross-file links, the nature of the path information saved in the 
PDF will be different depending on whether or not the target's book file

is open at the time.)  Is your folder structure the same as before?


Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"The law, in its majestic equality, forbids the rich as well as the poor

to beg in the streets, steal bread, or sleep under a bridge."

--Anatole France

The information contained in this e-mail and any attached documents
may contain information that is confidential or otherwise protected
from disclosure. If you are not the intended recipient of this
message, or if this message has been sent to you in error, please
immediately alert the sender by reply e-mail and then delete this
message, including any attachments. Any dissemination, distribution
or other use of the contents of this message by anyone other than
the intended recipient is strictly prohibited.

Reply via email to