Hallelujah! It worked. I was running on FM 8.0p236. After I installed all of the available updates, my links are working again. Thank you, Shlomo. Now I can breathe again.
Roberta Heinlein SOP Specialist, Internal Audit-Corporate Compliance C-10 770-433-8211 x19827 ------------------------------------------------------------- Corporate Compliance is committed to providing great customer service to our stores. THD Associates: Please visit "myApron > My Store Overview > What's New> VOC at the SSC > and select Corporate Compliance" to let us know how we are doing. -----Original Message----- From: Shlomo Perets [mailto:shlo...@microtype.com] Sent: Sunday, October 11, 2009 5:59 AM To: Heinlein, Roberta Cc: framers at lists.frameusers.com Subject: Re: Hypertext Links not Working Roberta, You wrote: >I'm having a frustrating problem with hypertext links. We create >hypertext links in FM 7.2 to PDF files. Then we convert the FM document >to PDF. The links work. We place the files in Documentum where they are >moved to our intranet. The links work perfectly. > >We just upgraded to FM 8.0. The links still work in the PDF file until >it is moved to our intranet-then the links no longer work. We don't want >to have to revert back to FM 7.2 but we can't figure out how to correct >this problem. I have tried turning on Create Named Destinations for All >Paragraphs but it still doesn't work. > >I'm new to the list, but I have searched the archives and haven't found >any discussion related to this problem. Make sure you use FM8.0p273 or later. Cross-file links in PDFs authored in earlier releases of FrameMaker 8.0 use Unicode-encoded file paths and file names, which are not be supported in all environments. Select Help > About FrameMaker to see the FM version. To update your FM8 version, select Help > Updates. Shlomo Perets MicroType * http://www.microtype.com FrameMaker/Acrobat training & consulting * FM-to-Acrobat TimeSavers/Assistants ------------------------------------------ Free session: "Ten FrameMaker Tips", Tuesday, October 13, starting 10am PDT https://student.gototraining.com/register/5203029145993480857 ----------------------------------------- The information contained in this e-mail and any attached documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been sent to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.