Thanks for the suggestion, Scott. I'll do that to get the offending
fonts out of my docs.

Meanwhile, I discovered that my problem was with my printer, even though
I was creating a PDF. I had switched to a different printer (because the
"good" printer I normally use was out of service for the day).
Apparently, the printer didn't have the "offending" fonts installed, but
why that should totally prevent me from creating a PDF is strange.
Normally I just receive a font warning but I'm able to create the PDF. I
use Frame 8 right now but I wonder if this problem (and I view it as a
bug) exists in Frame 9?

Lea Galanter
Lead Technical Editor and Writer
Attenex, an F T I company 
lgalanter at
Phone: 206-689-4438 

-----Original Message-----
From: Scott White [] 
Sent: Friday, September 11, 2009 7:15 AM
To: Lea Galanter
Cc: Frame Users
Subject: Re: Help: File gone berserk

You could save the file in question as a .mif file and open it a text  
editor and then search for the exact name of the font that is causing  
problems. I've used this trick many times.

Scott White
Media Production Manager
Implementation Coordinator
swhite at

On Sep 9, 2009, at 10:42 AM, Lea Galanter wrote:

> I'm hoping someone can help me out here. I attempted to create a PDF
> yesterday of a book that I've created numerous times before. For some
> unknown reason I received an error message in the log indicating  
> that a
> certain font was not available. I occasionally get this message but I
> ignore it, because I have no idea why Frame thinks I'm using a font it
> doesn't have. It's never stopped a PDF from being created, until
> yesterday. Frame simply refused to create the PDF. I have no idea  
> what's
> wrong with the file (it's the cover). The only font used is Arial.  
> There
> are no other fonts in the file. I even did a Select All and reapplied
> Arial just in case, but to no avail.
> Has anyone ever had this problem before? Is there some way to search
> Frame files for a specific font in order to change it?
> Thanks for any help!
> Lea Galanter
> _______________________________________________
> You are currently subscribed to Framers as swhite at
> Send list messages to framers at
> To unsubscribe send a blank email to
> framers-unsubscribe at
> or visit
> Send administrative questions to listadmin at Visit
> for more resources and info.

Reply via email to