Depends on your experience. I had used RoboHelp before I used Flare and they're generally very similar.
Most of my problems with Flare were due to bad UI design or incomplete or confusing documentation. Often I couldn't find features that I knew were in there someplace. I got answers to most of my questions quickly on forums.madcapsoftware.com, and when I didn't that was usually because Flare couldn't do that particular thing. If you've never used any topic-oriented authoring tool (Oxygen, XMetal, RoboHelp, Paligo, really any single-source authoring tool except FrameMaker), there's probably more of a learning curve. On Tue, Jun 26, 2018 at 9:19 AM, Shmuel Wolfson <shmue...@gmail.com> wrote: > Does it have a steeper learning curve than Frame? > > > On 26-Jun-18 6:51 PM, Eichelberger, Mark (King of Prussia) wrote: >> >> Rick, >> I still consider myself a bit of a novice in Flare since, in my opinion, >> it has a steep learning curve. But Madcap offers plenty of videos and free >> webinars on the basics of the software and my associates have shared many >> helpful tips and suggestions, so we all have gotten through the migration >> relatively painless. We have had some issues with Madcap support, >> specifically when we ran into connectivity issues using its source control >> option to integrate with Microsoft Team Foundation Server. They seemed to >> be very hesitant to get involved thinking it was an MS issue and not a Flare >> issue. We were left to handle most of these source control issues with our >> companies' TFS administrators and developers. But that has been the only >> blip in what has otherwise been very good support. Their reps gets back to >> us with reported issues within a few hours (our support plan provides 24 >> hour email support as opposed to phone support) and they are usually very >> responsive and helpful in issue resolution. Overall, I am very pleased with >> the application. >> >> Mark >> >> -----Original Message----- >> From: Framers >> <framers-bounces+mark.eichelberger=fiserv....@lists.frameusers.com> On >> Behalf Of Rick Quatro >> Sent: Tuesday, June 26, 2018 11:25 AM >> To: 'An email list for people using Adobe FrameMaker software.' >> <framers@lists.frameusers.com> >> Subject: Re: [Framers] Final note about Adobe Licensing >> >> Mark, >> >> Now that you are a couple of years into it, it would be good to hear what >> your satisfaction is with Flare versus FrameMaker. Thanks. >> >> Rick >> >> Rick Quatro >> Carmen Publishing Inc. >> r...@frameexpert.com >> 585-729-6746 NEW! >> >> >> >> -----Original Message----- >> From: Framers <framers-bounces+rick=rickquatro....@lists.frameusers.com> >> On Behalf Of Eichelberger, Mark (King of Prussia) >> Sent: Tuesday, June 26, 2018 10:55 AM >> To: An email list for people using Adobe FrameMaker software. >> <framers@lists.frameusers.com> >> Subject: Re: [Framers] Final note about Adobe Licensing >> >> All of these posts regarding Adobe's poor support/abandonment of FM are >> one of the reasons why my company decided to focus on another tool and >> migrate away from FM. All of the technical publications staff (including >> me) are now using Madcap Flare and we have just completed a 2 year migration >> of all FM documents into Flare. It was a bit sad to say goodbye to FM, but >> the handwriting was on the wall. _______________________________________________ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com